Business Details
About
Hearing Aid StoreAudiologyAlpaca Audiology
Location
Hours
Reviews
5.0
152 reviews
5 stars
148
4 stars
3
3 stars0
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being knowledgeable, friendly, and accommodating, particularly highlighting the efforts of Mala and Joan.
Customer Care
Many reviews noted the exceptional care and attention given to patients, with staff going above and beyond to address individual needs and concerns.
Service Quality
The business received positive feedback for the thoroughness of services provided, including clear explanations of hearing tests and options for hearing aids.
Office Environment
The office was frequently described as clean, welcoming, and well-organized, contributing to a positive overall experience for patients.
Product Reliability
While staff service was highly rated, some customers expressed concerns about the reliability of certain hearing aid products, indicating a need for improvement in this area.
- RARichard AddeoOct 30, 20255.0Very satisfactory hearing test! Honest evaluation and recommendation! Will return!
- RFRhonda FriedmanOct 13, 20255.0Very good professional. Great advice and very knowledgeable. Taking on time and very accommodating for scheduling future visits. Pleasant friendly staff.
- CFColleen FayAug 15, 20255.0I can’t thank Joan enough for assisting me on a busy Monday with the repairs of my hearing aids. I also appreciate the follow up phone call from the doctor the next day. Great office to deal with- Kevin
- GKGerald KassApr 15, 20235.0Perfect visit. Love the new hearing aids.
- RARosita AndinoJul 19, 20214.0I had the opportunity to bring my mom to Audiology Associates on a last minute notice. The reception was friendly. I appreciated Mala’s patience in answering all my questions and concerns regarding a hearing aid upgrade since I was not totally happy with a first purchase. I gave 4 stars because I need to see how the second purchase works out. Very professional office, I would recommend them.
Frequently Asked Questions About AudioNova
What services does AudioNova offer?
AudioNova specializes in audiology services including hearing aids and hearing health care.
What are AudioNova's business hours?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on weekends.
Where is AudioNova located?
AudioNova is located at 57 Schanck Road, Suite C-5, Freehold, NJ 07728, USA.
Does AudioNova offer virtual appointments?
Yes, AudioNova provides both in-person and virtual appointments.
How can I contact AudioNova?
You can call AudioNova at +1 732-462-1413 or email info@audionova.com for inquiries.
How can I make a reservation or appointment at AudioNova?
You can book an appointment via their website at https://americanhearing.com/locations/freehold-nj/.
What is AudioNova's policy regarding COVID-19?
AudioNova follows health guidelines and has detailed information available at https://americanhearing.com/response-to-covid-19/.
Are there other hearing-related centers near AudioNova?
Nearby hearing-related centers include New Jersey Hearing & Tinnitus Center, which also offers medical supplies and hearing aids.
What medical professionals and services can I find close to AudioNova?
Nearby, you can find various healthcare providers like Audiology Associates of Freehold (a doctor), DBSNJ Sports Medicine, Vascular Health, and Freehold Orthodontics.
Are there non-medical services near AudioNova that might interest customers?
Yes, nearby places include the International Flair Salon for hair and beauty services and the Monmouth Chambers Of Commerce for community services.