Planet Fitness

Reviews

• TC

  Theresa Catanzareti

  Nov 12, 2025
  5.0
  Had a major knee surgery in late 2021 and joined in early 2022 to continue my physical therapy exercises. Been an active member since. Love the clean facility and that they put cleaning stations throughout the gym. Members are respectful and clean the equipment after they finish using it. The staff and especially the manager are very professional and always available to help. Excellent place and I use the center in Clinton when I’m in that area. Highly recommend!!! ⭐️⭐️⭐️⭐️⭐️
• TW

  Tom Wieszczyk

  Nov 11, 2025
  4.0
  Good atmosphere and plenty of machines. Had a very good workout, and the full body massaging chairs definitely made it all worth it.
• JH

  J H

  Oct 1, 2025
  1.0
  The equipment itself? ok. The atmosphere, tolerable at best. The employees, "trainer", manager, operations manager right up to the owner - Bad. News. What should be a place of health and growth feels like a watchtower — cold eyes patrolling instead of warm hands serving. Instead of creating a culture of support, it fosters an atmosphere of control — careless and detached from the very people who walked through its doors. Go elsewhere and pay a few more bucks - you'll save yourself a lot of hassle and be glad you did!
• FD

  Fiona Diamond

  Sep 29, 2025
  1.0
  Be wise and DO read all of the lowest comments as I personally attest to them all being true and how the "manager" and staff are and the rigid, non-warm, interrogative way they function. This place hides behind the idea of a “Judgment Free Zone.” They don’t stand for principle, truth, or fairness and they don’t protect the rights of their members. Their main goal is signing memberships and collecting fees. There is zero customer service centricity demonstrated, exempt of any dignity at the members disposal but rather police the environment. "Policies" are twisted, protecting members that offend or disturb other members not wanting to "target anyone". There’s a ton of kids and people that don’t honor gym etiquette, let alone understand what it is and it won't be enforced. Dominating machines, staring at their phones or having conversation with no regard that others are waiting to use them. The general consensus among members is the staff doesn't care, are unfriendly and defend the brand more than humanness and is a waste of time to speak to them about anything. Especially the manager and verbatim, “don’t bother speaking up as 'she' doesn’t care”. It’s an absolute double standard of ‘do what we say not as we do’. Most people tolerate it because it's the cheapest game in town but you do get what you pay for. Bottom line - if you’re not in compliance with said lack of accountability and a wishy-washy, frigid, middle of the road and frankly unhealthy dynamic, you’re the one that can leave. If you value a gym with integrity, a real culture of respect for focused fitness and an environment that looks to serve and care about it's members, look elsewhere.
• CS

  Christina Swiderski

  Sep 15, 2025
  3.0
  Overall the location itself is nice and clean, and staff are friendly. I have some growing frustrations though and it’s making me rethink whether it’s time to move someplace else. First, I appreciate that this location just updated a bunch of equipment, but it was mainly just the cardio machines and adding a few new weight machines they didn’t have before. But the weight area is still a problem. During peak times there are a lot of people waiting for smith machines and with only 4, it can be a while. I really wish they had added more as this was really needed. They could also use more mirror space for people to use free weights by to monitor their form. People are always clustering up around other machines and along the walk way to the lockers to do sets because there’s no where else to go. There was an entire wall that could have been expanded along and I’m surprised this wasn’t considered. Second, there are a lot of young teenage boys here which someone else mentioned, and there is a lot of poor gym etiquette and machine hogging. This shouldn’t be happening during peak hours and I wish staff would monitor this more. I completed an hour + workout in the gym and the same young gentleman was on the machine from the time I got there until the time I left. There are also groups of young men that come in and all rotate on the same smith/cable so by the time they’ve all done several sets, the machine is occupied during most of my workout. Everyone is entitled to time and to get a good workout in, but not at the expense of everyone else’s time. Third, the crowd meter on the app is highly inaccurate. The bars range from 1-10, and I have NEVER personally seen the app show above 3 on the crowd meter, even when it’s ridiculously busy. A 3/10 when all smiths are taken, a majority of the machines occupied, people lining the walk ways with free weights, and 60-70% of the cardio machines occupied is just plain inaccurate. I’m not sure how this is figured, but the system is very flawed. I would like to make my decision of when to come based on a more accurate depiction. Finally, I do not understand why it’s being advertised that this location is 24/5. They close at 9 on Friday, 7 on Sat, and 7 on Sun. That’s 3/7 days they aren’t 24 hours, and I feel like their advertising is misleading. Aside from that, I really wish they would go back to longer hours, at least until 10-11 each night. 7pm doesn’t allow for a lot of people doing anything on weekends to have enough time to get a full workout in. It really is a shame. Again, everyone here has been friendly and I like the facility overall, but these issues are really making me reconsider whether it’s a good fit as someone who takes their workout schedule and routines seriously.

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