Planet Fitness

Reviews

• ZZ

  Zzz Zzz

  1 day ago
  1.0
  RUDE PERSON ANSWERING THE PHONE!! YOU JUST LOST BUSINESS!! THIS PLACE IS VERY DIRTY!! NOTHING WAS CLEAN!! VERY GROSS
• DP

  David Panettieri

  3 days ago
  1.0
  Was just there today and used the bathroom after my workout and whoever was cleaning the bathroom used way to much bleach or whatever chemicals they were using for the men’s room it was literally burning my eyes and making me feel very nauseous and I was only in there for not even 3 mins. So I left but after about 10 mins leaving the gym I thought I would probably feel better but no my eyes are still burning and still feeling nauseous so I called that location to complain, but the girl told me oh just call back on Monday. You can talk to someone, but I was like I’m just you know that they shouldn’t let anyone go in that bathroom for a bit until the chemicals smell is gone, but she was very useless and kept saying call back on Monday. I would not come back to this location
• JZ

  Joel Zahav

  Oct 27, 2025
  5.0
  Rud Coca Cola is the bomb, Sergei just doing this job. Give one person a chance to leave even a small thing even people with big things now want to leave them around. Just trying to be equal. If I slam weights, I shouldn’t slam weights.
• BT

  Benny Tejeda

  Oct 25, 2025
  1.0
  This Planet Fitness used to be a great gym, but ever since the new manager Sergio took over, it’s gone downhill. He constantly hovers around people, interrupts workouts, and makes members feel uncomfortable. I was told not to grunt during a lift — even though it wasn’t excessive — and was also called out because a machine made a slight noise when I finished a set. After talking with other members, it’s clear I’m not the only one who feels this way. Everyone says he’s disrespectful and overly controlling, and even employees don’t seem happy working under him. This location used to be friendly and welcoming, but now it feels tense and unpleasant. A lot of loyal members have already left or are thinking about leaving because of how uncomfortable he makes everyone feel. Even his own employees don’t seem happy working under him. The gym used to feel welcoming — now it feels tense, awkward, and uninviting. Planet Fitness corporate really needs to look into this manager. He’s driving away good members and creating an environment that’s the opposite of the “Judgment Free Zone” Planet Fitness claims to be.
• PL

  pink lady

  Oct 24, 2025
  1.0
  SERGY the new manager of the elmwood park needs to be fired immediately his rude & disrespectful … I had a conversation with him regarding the harassment from his staff members regarding an email I sent out previously. The phone conversation we had earlier today he stated” I am black woman I am aggressive after I told him I am recording this conversation, “ he stated he didn’t say that I’m trying to make it a race issue “ clearly it’s a race issue & harassing issue going on at this gym. The cooperate office need to be involved. I’m going to press the issue will be reaching out to cooperate office. I consult with attorney today regarding “the recording “ some of the staff members need to be fired because the sexual relationships going on that’s conflict of interest. The cooperation needs to be involved. When elmwood park first open the manager that was there was respectful & kind towards members but it went down hill. The fake automatic email reply tells me he doesn’t care about the members. This manager have multiple complaints from google to tik tok

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