Warby Parker Menlo Park Mall

4.8
260 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker Menlo Park Mall
55 Parsonage Rd., Edison, NJ
08837, United States

Hours

Reviews

4.8
260 reviews
5 stars
244
4 stars
6
3 stars
1
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide a pleasant shopping experience.

Product Quality

Many reviews noted satisfaction with the quality and variety of eyewear options available, including stylish frames at reasonable prices.

Efficiency

Several customers appreciated the quick service and efficient processes for eye exams and purchasing glasses, often completing their visits in a short amount of time.

Mixed Experiences

While most feedback was positive, there were a few reports of poor customer service and dissatisfaction with eye exam experiences, indicating some inconsistency in service quality.
  • AL
    Alan Lux
    1 day ago
    5.0
    In and out quick, very smooth process and affordable . Just pick your frames, select any additional add-ons, show the script and that’s it.
  • AW
    Aubrey Walter
    3 days ago
    5.0
    The staff at Warby Parker is incredibly helpful and kind. They helped me find the best pair of glasses for me and explained everything clearly. My order was placed and completed in less than 10 minutes.
  • JP
    Joy Price
    6 days ago
    5.0
    For my first and experience the staff was welcoming, professional, personable, and very knowledgeable. I will definitely go back again and the eye glasses are stylist and affordable ! Thank you to the staff for the immaculate hospitality especially to the young woman who helped me pick out my frames !
  • MC
    Matthew Coffey
    Dec 31, 2025
    5.0
    Amazing experience at Menlo Warby Parker. Super helpful staff. So friendly. Gave me time to peruse but also gave me great advice when I needed it. Definitely will be back to this location!
  • AK
    A K
    Dec 29, 2025
    5.0
    I love Warby Parker and specifically love the Menlo Park location. Nothing but amazing things to say about the service, staff and quality of the glasses/lenses. I’ve sent multiple friends there and this will be the 4th pair I’ve purchased from this store in the past few years. This time I brought my son to get his glasses. The sales manager Britany now recognizes me just from making a few purchases. She always goes above and beyond to make the process as easy as possible. And even if I come back multiple times for adjustments she always greets me with a smile and makes sure I walk out happy with comfortable glasses and a smile on my face too.

Frequently Asked Questions About Warby Parker Menlo Park Mall

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).