About
OphthalmologyOptometryOptician
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.6
191 reviews
5 stars
116
4 stars
4
3 stars
3
2 stars
10
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Isabella, Tania, and Dr. Colicchio.
Communication Issues
Several reviews pointed out significant problems with communication, including unreturned calls, lack of updates on prescriptions, and rude interactions with front desk staff.
Wait Times
A recurring complaint was the long wait times for appointments, with many patients expressing frustration over being seen well after their scheduled times.
Mixed Experiences
While some patients had positive experiences and recommended the practice, others reported negative interactions, particularly with specific doctors and staff members.
Facility Conditions
The cleanliness and accessibility of the facility received mixed reviews, with some praising the environment while others noted issues like outdated facilities and poor accessibility for disabled patients.
- HSHustlin StallionOct 15, 20255.0Came today and had a great experience coming in as a first time patient with a problem was taken care of , Isabella (tech) friendly and knowledgeable and Kaylee/ Mencia awesome fromt staff as well as the doctor Laila Collichio
- AMAnnalynn MieleOct 14, 20255.0Had an eye emergency and Santa Maria Eye Center was amazing! Kailey, Isabella, and Dr. Sica were so kind and welcoming. They got me in right away and I was in and out in 30 minutes. Excellent care and service — highly recommend!
- SKSalmaAhmad KhanOct 14, 20251.0I'll give them -ve stars, not even "0"! Take away the stars they received. I cannot even post my comment without giving them at least 1 star. Everyone reading please subtract the one starI've given plus take away many more! They never answer calls.Their records are messed up. They can't find them & to top it off tell the patients thatpatients are forgetting & in error! Dr. Rejen Desai becomes extremely rude if one refuses to become his experimental object. He SNUBS the patient if they ask him treatment related questions & treats them in a horrible manner. Even snatches away the free flyers that patients can take to keep themselves informed! He is very NARCISSISTIC! Some technitians are good though!
- SCS COct 1, 20255.0Isabella was a star, really good.(techiician)
- MDMervyn D'SouzaSep 21, 20253.0As a former patient of Jaime Santamaria,MD of the Santamaria Eye Center of Menlo Park Edison, I was impressed by his expertise and caring. The former alone is transactional, the two together is what distinguishes an ordinary physician from an extraordinary one. Santamaria Eye center is trying, valiantly, to maintain that legacy. For two weeks, I had been trying to acquire eye drops medicine through a specialty pharmacy. I left a text message for the optometrist, Laila Collicchio, OD. No response. However, I did receive 6(six) computer generated text messages: “ Hi, it’s Laila Colicchio’s office. Please review your prescription below.” I did. It directed me to Blinkrx U.s. After repeated calls I ascertained that her office had not followed the required protocol. Given my resources, I was about to depart when two persons at this office stepped in - Tania, the manager at Perth Amboy and Isabel from the Edison office. They are both caring, efficient and responsible individuals. The former gave me a sample to tide me over and the latter fixed the protocol issue after others said they would and never did. I received the needed eye drops nearly weeks later precisely because of the delayed pre-authorization response. As I said at the very beginning, it is not enough to prescribe, the meds have to reach the patient. As one who has benefited from assistants and secretaries, I thank the individuals who stepped up. I hope my experience is an aberration. I am inclined to hope (with a measure of anxiety) that corrective measures will be taken. Fortunately, in this great land we have many choices and I have the resources to move on! Mervyn C. D’Souza. MS., Ph.D. Kean Sr. University Prof (Retd.)
Frequently Asked Questions About Santamaria Eye Center
What are the Santamaria Eye Center's regular business hours?
Santamaria Eye Center is open Monday to Thursday from 8:45 AM to 4:30 PM, on Tuesday until 4:00 PM, and on Friday until 3:30 PM. It is closed on Saturdays and Sundays.
Where is Santamaria Eye Center located?
Santamaria Eye Center is located at 4 Ethel Road, Suite 403A, Edison, NJ 08817, United States.
What types of payment does Santamaria Eye Center accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
How can I contact Santamaria Eye Center for an appointment or inquiry?
You can reach them by phone at +1 732-767-1850 or email at info@santamariaeyecenter.com.
Is Santamaria Eye Center wheelchair accessible?
Yes, Santamaria Eye Center has a wheelchair accessible entrance and restrooms, though the restrooms are not fully wheelchair accessible.
What eye care services does Santamaria Eye Center provide?
Santamaria Eye Center offers comprehensive eye care including optometry, ophthalmology, optician services, and laser eye surgery such as LASIK.
Are there food options available near Santamaria Eye Center?
Yes, nearby restaurants include Bella Mama and Hibachi Express Edison where customers can dine before or after their eye care visit.
What other medical services are available near Santamaria Eye Center?
Nearby medical services include Durham Women’s Center (hospital and obstetrics), Complete Cardiovascular Care, and Edison Wellness Medical Group for internal medicine.
Which nearby places can help with financial and banking needs?
Chase Bank, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange are located close to Santamaria Eye Center.
How can I learn more about Santamaria Eye Center online?
You can visit their website at http://www.santamariaeyecenter.com or check their Facebook page at https://www.facebook.com/SantamariaEyeCenterNJ2/.