Santamaria Eye Center

3.6
192 reviews

About

OphthalmologyOptometryOptician

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Santamaria Eye Center
4 Ethel Road, Suite 403A, Edison, NJ
08817, United States

Hours

Reviews

3.6
192 reviews
5 stars
116
4 stars
5
3 stars
3
2 stars
10
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Paola, Tania, and Isabella.

Wait Times

Numerous reviews mentioned long wait times, often exceeding 30 minutes, leading to frustration among patients.

Communication Issues

Several customers reported poor communication from the office staff, including difficulties in reaching them by phone and lack of updates regarding appointments and prescriptions.

Doctor Quality

Patients generally expressed satisfaction with the doctors' expertise and care, noting their professionalism and attentiveness.

Customer Service

While some staff were commended for their service, others received criticism for rudeness and unprofessional behavior, particularly at the front desk.
  • PP
    pinkloveslife
    1 day ago
    4.0
    The doctor, technician,optician store and office all are good. Doc is very nice. I took a star away due to wait times. I waited nearly 40mins. I have been to other eye docs and never experienced this long wait times.
  • HS
    Hustlin Stallion
    Oct 15, 2025
    5.0
    Came today and had a great experience coming in as a first time patient with a problem was taken care of , Isabella (tech) friendly and knowledgeable and Kaylee/ Mencia awesome fromt staff as well as the doctor Laila Collichio
  • AM
    Annalynn Miele
    Oct 14, 2025
    5.0
    Had an eye emergency and Santa Maria Eye Center was amazing! Kailey, Isabella, and Dr. Sica were so kind and welcoming. They got me in right away and I was in and out in 30 minutes. Excellent care and service — highly recommend!
  • SK
    SalmaAhmad Khan
    Oct 14, 2025
    1.0
    I'll give them -ve stars, not even "0"! Take away the stars they received. I cannot even post my comment without giving them at least 1 star. Everyone reading please subtract the one starI've given plus take away many more! They never answer calls.Their records are messed up. They can't find them & to top it off tell the patients thatpatients are forgetting & in error! Dr. Rejen Desai becomes extremely rude if one refuses to become his experimental object. He SNUBS the patient if they ask him treatment related questions & treats them in a horrible manner. Even snatches away the free flyers that patients can take to keep themselves informed! He is very NARCISSISTIC! Some technitians are good though!
  • SC
    S C
    Oct 1, 2025
    5.0
    Isabella was a star, really good.(techiician)

Frequently Asked Questions About Santamaria Eye Center

What are the Santamaria Eye Center's regular business hours?

Santamaria Eye Center is open Monday to Thursday from 8:45 AM to 4:30 PM, on Tuesday until 4:00 PM, and on Friday until 3:30 PM. It is closed on Saturdays and Sundays.

Where is Santamaria Eye Center located?

Santamaria Eye Center is located at 4 Ethel Road, Suite 403A, Edison, NJ 08817, United States.