Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
779 reviews
5 stars
711
4 stars
13
3 stars4
2 stars1
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Izabella's exceptional service.
Product Selection
Customers appreciated the variety of frames available and the staff's assistance in finding the right styles that fit their needs and budget.
Repair Services
The store received positive feedback for quick and efficient repair services, often completed at no charge.
Mixed Experiences
While most reviews were positive, there were a few complaints regarding scheduling issues and communication problems with management.
Professionalism
Customers noted the professionalism and attentiveness of the staff, contributing to a pleasant shopping experience.
- PSPranav Jim SharmaNov 16, 20255.0Really nice staff! They were able to assist in a repair with glasses for my son and they didn't charge for a small repair. Definitely will be coming back to this specific location.
- TKTony KnoxNov 14, 20255.0LensCrafters in Menlo Park Mall is always a pleasant experience. All the employees are always helpful, friendly and knowledgeable and do not hesitate to help pick out products or recommend products.
- VCVivian CNov 12, 20255.0This was a great experience. I wasn't sure what the process would be when selecting progressive friendly frames. Izabelle was able to help me and make the process non stressful. She helped me find the perfect frames for work and even sunglasses. With the holiday special of 50% off the 2nd pair, she was able to save me lots on Burberry sunglasses. I recommend this location and seeking her assistance when your ready to select the perfect frames.
- LLLizette LouisOct 28, 20255.0Izabella was a joy to work with. She listens, she’s honest and informative. Izabella assisted me in picking out 2 new frames and they are fabulous! So excited for them to come in. Thanks again for your expertise Izabella!
- AKAndrew KibetOct 26, 20254.0I appreciate the wonderful assistance from the store associate with my warranty return for a defective item. Also, a previous store visit on using progressive lenses, which was new to me. Their empathy made the experience more pleasant, and they truly went above and beyond in their service. However, I encountered some challenges with my new order (a warranty replacement), particularly with my transition glasses. Having options for making adjustments helped me, especially since keeping the replacement glasses as is could void my warranty on the defective frames. While the associate on the floor was outstanding in their support, I wished the manager had been more flexible regarding my concerns and requests. A more open dialogue could lead to better resolutions in situations like mine in the future. Overall, I remain optimistic about the potential for improved policies and communication, and I'm grateful for the dedication of the staff who work hard to assist customers like me. Thank u!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Menlo Park Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Edison, NJ?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for purchases.
How can I schedule an eye exam at LensCrafters Menlo Park Mall?
You can schedule an eye exam online via LensCrafters’ appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0859&storeId=10851
What popular designer brands of eyewear are available at LensCrafters?
LensCrafters offers designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What nearby stores can I visit when shopping at LensCrafters Menlo Park Mall?
Nearby stores include J.Crew, American Eagle, Vans, Urban Outfitters, and Kids Foot Locker, providing a variety of clothing, footwear, and accessory options to complement your eyewear shopping experience.
Are there other optical and eyewear stores near LensCrafters at Menlo Park Mall?
Yes, nearby optical and eyewear stores include Sterling Optical, Contact Lens & Vision Associates, and Sunglass Hut, which offer additional eyewear and eye care services.
What dining options are available near LensCrafters in Menlo Park Mall?
Nearby dining options include Charleys Philly Steaks, Crepe Delicious, and New York Fries, providing convenient places to eat before or after your eye care visit.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa for payments.