LensCrafters

4.7
795 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
55 Parsonage Rd, Edison, NJ
08837-2495, United States

Hours

Reviews

4.7
795 reviews
5 stars
726
4 stars
13
3 stars
4
2 stars
1
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of Izabella and Rebecca for their exceptional service.

Expertise

Many reviews highlighted the staff's expertise in helping customers select the right frames and lenses, with several customers expressing satisfaction with their recommendations.

Repair Services

The business received positive feedback for quick and effective repair services, often provided free of charge, which contributed to a positive customer experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of unsatisfactory experiences, particularly regarding phone support and handling of warranty issues.
  • CV
    Cynthia Villanueva
    6 days ago
    5.0
    I walked in just to shop for frames and Akhil was helpful ESPECIALLY in terms of the financial aspect and actually walked me through my sons benefits which I never knew existed!!! Definitely coming back.
  • MD
    Mica Dario
    Dec 27, 2025
    5.0
    Izabella is the best, very kind and really knows her stuff.
  • TS
    That’s so Syri
    Dec 18, 2025
    5.0
    Izabella was an absolute pleasure to work with. She was attentive and caring while maintaining excellent customer service. Her recommendation was perfect for my face shape and the style I wanted. 10/10 experience!!!!
  • PT
    P. Thompson
    Dec 13, 2025
    5.0
    Izabella Vosk is an amazing associate. She was professional, patient and ensured that all my concerns were addressed. I would definitely go back to her for assistance in the future. Thank you!
  • CM
    Christopher Marotta
    Dec 12, 2025
    5.0
    Ask for Izabella if you don't have the pleasure of simply encountering her. She's iconic. She'll find the perfect frames, and no the ones you've always gotten aren't good enough. Trust her.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.