Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
690 reviews
5 stars
656
4 stars
13
3 stars3
2 stars6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service throughout the purchasing process.
Staff Expertise
Many customers highlighted the staff's expertise in eyewear, with specific mentions of employees like Brian, Jay, and Maddie for their assistance in selecting frames and lenses.
Cleanliness and Environment
The location is noted for being clean and well-maintained, contributing to a pleasant shopping experience.
Product Quality
Customers appreciate the variety and quality of eyewear available, although some expressed concerns about pricing.
Mixed Experiences
While most reviews are positive, there are a few negative experiences regarding customer service and product issues, indicating room for improvement.
- KCKEIRSTIN CONYERS6 days ago1.0I ordered my glasses on November 6th and was told it would take between 7-10 days and they would be ready. I called on November 14th to check the status and nothing was done to my glasses due to the blue light not being able to be put into them. I wouldn’t have known that if I didn’t call that day. I called today to see if they would be ready by the end of the week, and was told they’re waiting for a technician to do my lenses. It shouldn’t take up to 2 weeks or more for glasses. This is ridiculous and I will not be purchasing anymore frames from this location.
- TMTy mNov 15, 20251.0My daughter has purchased her glasses with lensCrafters as long as I can remember. She went in today to look to purchase glasses and get help with the ones she had as they had broken. The screw had fallen out and she has no arm on one side. She purchased these glasses at around $300.00 which the price should not matter but the customer service should! She was told they did not have a screw ( they never even looked)and could not help her and she wouldn't get new glasses for 7-10 days. She is a mother of a 4yr old and can not see without her glasses. I am very disappointed that she was not helped in anyway. Lenscrafters please do better as this location as defiantly lost a customer. 11.15.25
- KLKaitlyn LessingNov 14, 20255.0Wonderful customer service and delightful staff. Brian was so fun and personable.
- SESabine EggenschwilerNov 12, 20255.0Amazing service as always!!
- CGCzar GoNov 2, 20255.0Brian was very helpful and knowledgeable, and thanks to the information that he gave me, I was able to make an informed decision while I saved hundreds of dollars on my purchase. I was pleased and very grateful with the whole experience I got during my visit to LensCrafters, and all of that was thanks to Brian. I will definitely come back there when I need new frames and lenses. Thanks, Czar
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Eatontown location?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology and accept most vision insurance plans.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are LensCrafters' hours of operation during the week?
Monday, Wednesday, and Friday from 10:00 AM to 7:00 PM; Tuesday, Thursday, and Saturday from 10:00 AM to 6:00 PM; and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for the Eatontown LensCrafters?
Yes, you can schedule an eye exam appointment online using the LensCrafters scheduling link specific to the Eatontown location.
What types of lenses and eyewear brands are available at LensCrafters in Eatontown?
They offer high definition, anti-reflective, polarized, traditional lenses and eyewear from brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters offer any special fitting or eyewear services?
Yes, they offer specialized services such as AccuFit and myLook to ensure the best fit and style for your eyewear.
What payment options are accepted at LensCrafters in Eatontown?
They accept major credit cards including American Express, Discover, MasterCard, Visa, as well as Apple Pay, Android Pay, cash, and checks.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby food options are available if I visit LensCrafters at Monmouth Mall?
Nearby you can find Chick-fil-A, Master Wok (Chinese and Asian cuisine), Dough Mama (pizza), Buffalo Wild Wings, Burger King, Johnny Rockets, and Salad Works for various dining choices before or after your visit.
What entertainment options are near LensCrafters at Monmouth Mall?
You can enjoy movies at Imax Theatre Monmouth Mall or AMC Monmouth Mall 15, both located nearby for a relaxing time before or after your eyewear appointment.
Are there any nearby fitness or recreational venues close to LensCrafters?
Yes, Planet Fitness is nearby for those interested in a workout, and Knockerball & More offers active recreation and event planning activities.