Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
438 reviews
5 stars
388
4 stars
10
3 stars2
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Allison and Davida for their exceptional service.
Product Quality
Several reviews mentioned issues with the quality of glasses and lenses, including complaints about thickness and scratches shortly after purchase.
Store Management
There were mixed reviews regarding store management, with some customers expressing dissatisfaction with how issues were handled, while others praised the professionalism of certain staff members.
Experience Consistency
While many customers reported positive experiences, a few expressed disappointment with service quality, indicating inconsistency in customer care.
- MMMiah Malik4 days ago5.0Allison is incredibly helpful. She made sure I had my eyeglasses before I leave for a trip out of state. Great customer service.
- THTracy HuntJan 6, 20265.0I rarely give reviews but had an outstanding experience today at LensCrafters. I had an eye exam and that was great, then went over to pick out frames and was helped by Davida who was extremely personable and helpful. I wish all of my experiences with sales people was so enjoyable! If I could give more than a 10, I would. Thank you!
- DDDailyhiphopdosageJan 4, 20265.0Called a few locations to change my scheduled appointment but I was either re routed or hung up on. I called here and “Carrie” was very helpful and professional. Tremendous customer service.
- SKScharra KabaDec 29, 20255.0Allison at LensCrafters was AMAZING! She was professional, friendly, and so easy to work with. She helped us find the perfect styles and even put together great deals! We ended up purchasing four pairs of glasses! She was transparent throughout the entire process and made everything stress-free. We will definitely be back!!
- VGVic GalanteDec 29, 20255.0The salesperson Davida at LensCrafters in east Hanover nj was extremely helpful and excellent customer service. The whole process getting new glasses was a pleasure because of her
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in East Hanover offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What are the operating hours of LensCrafters in East Hanover?
LensCrafters is open Monday to Friday from 9:30 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:30 PM.
Does LensCrafters accept vision insurance and which ones?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam online using LensCrafters' scheduling link provided on their website.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for glasses or lenses?
Yes, LensCrafters offers in-store pickup services for your convenience.
Which nearby coffee shops can I visit before or after my appointment at LensCrafters?
Nearby coffee shops include Gregorys Coffee and Starbucks, ideal spots to relax before or after your eye care visit.
Are there nearby optometry or eyewear-related businesses near LensCrafters?
Yes, Total Vision Care of East Hanover (optometrist) and Primal (eyewear and optician) are nearby, allowing you to explore additional eye care services in the area.
What nearby services can help with transportation for visiting LensCrafters?
Enterprise Rent-A-Car nearby offers car and truck rentals, which can be useful if you need transportation to or from LensCrafters.