I've wanted to try a Stretch facility for a long time.
Stretchlab in Closter is great. Rebecca is terrific Flexologilist and I really enjoy seeing her. She takes the time to ask me how I've been feeling and if there's anything specific she should focus on. I think it's a great supplement to any gym/training routine you might have.
it's great to help with mobility, especially for seniors.
I give one star because the bathroom was clean. The owner is a creepy guy who pretends to care about his clients. I’m frankly surprised they are still open. If you are thinking about using this service DO NOT SIGN ANYTHING. You will be screwed as I was.
AH
Andrés Hardy
Oct 22, 2025
If I could give zero stars, I would. On May 18th of this year, I made an appointment with them, and when I arrived, they canceled it. They only canceled, and the only alternative was to reschedule, so I had to adapt to their schedule. I am the customer, the one who pays in advance. Sorry, but your business isn't a charity. I don't have the time you want, and I'm not going to adapt my schedule to yours either.
I asked for my money back, and all they did was have me reschedule the appointment. I don't care about the money; you can keep it. You actually kept it.
When a company provides a service and asks me to evaluate it, I always do and try to be as professional as possible. We are all subject to evaluations in our work.
I'm just doing this so they know there are bad assessments too.
P.S.: Don't call me or write me; I won't delete the comment.
JP
James Palazzo
Jul 15, 2025
Just finished my second month and it has been a great experience. Kim, Dan and Malik are wonderful to work with!
TB
Tanya Belton
Sep 21, 2024
I had the opportunity to visit this StretchLab location during their grand opening. My experience was outstanding and the staff members were all professional and very helpful. After my stretch I knew immediately that I would need to return!