Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.8
154 reviews
5 stars
140
4 stars
6
3 stars1
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Rebecca, Rachel, and Dayna.
Sales Pressure
Several reviews indicated feelings of pressure to purchase products, with some customers feeling obligated to buy despite not having significant foot issues.
Product Effectiveness
Customers reported varying degrees of satisfaction with the products, with some experiencing immediate relief from foot pain, while others felt the products did not meet their expectations.
Appointment Issues
Some customers expressed frustration with appointment scheduling and wait times, noting delays and lack of communication upon arrival.
Personalized Experience
Many reviews highlighted the personalized service and detailed explanations provided by staff, which helped customers understand their foot issues and the recommended solutions.
- SPSenada Pjetrovic2 days ago5.0Rebecca @ the Cherry Hill location is very knowledgeable about the product and detailed when explaining everything. Definitely recommend coming here is you have feet issues, my son is super satisfied.
- GLGaetano LeoneNov 16, 20255.0It was pleasantly comfortable dealing with Dimitri at the Cherry Hill, New Jersey store and I appreciate everything that he has done. He was very helpful in assisting me with where I needed to go due to my situation so I’m looking forward to getting better and I feel more confident about it now due to his advice and his direction
- CBCarol BehlNov 16, 20255.0I purchased my orthopedic arch supports Two days ago. I followed their recommended usage. However, today I played golf for nine holes and wore the maintenance arches for six hours. I did not have my usual hip or knee pain. I was so amazed how much they worked well for me.
- TPTejas patelNov 12, 20255.0I had a great experience at the Good Feet Store thanks to Rebecca. She was friendly, patient, and really took the time to understand my foot issues before recommending the right inserts. Her knowledge and professionalism made me feel confident about my purchase. I appreciated that she didn’t rush the process and explained everything clearly, from how the insoles work to how to get the best results. My feet already feel better, and it’s all thanks to her care and expertise. Highly recommend seeing Rebecca if you visit the Good Feet
- TFTrish and FredNov 12, 20255.0We had a great experience with Dametri W. He was very thorough with my husband's needs and concerns. The change in my husband and how he walks and feels since he's on his feet all day at work is amazing. Don't wait if you have leg, hip, back, neck, etc. issues. These might be just what the doctor ordered for you. Thank you Dametri!!!!
Frequently Asked Questions About The Good Feet Store
How are Good Feet Arch Supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
Do you sell anything other than arch supports in your stores?
Yes, we also carry shoes, cushions, and other foot-care accessories to accompany our Arch Support Systems.
Do I need to figure out which model and size will fit me?
No, you don’t. An Arch Support Specialist, who is trained in fitting Good Feet Arch Supports will do all of the fitting for you.
How do I get my free fitting and test walk?
It’s simple. Just stop by any Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Does insurance cover arch supports?
The Good Feet Store is not a medical provider. Good Feet stores do not diagnose, prescribe, fill prescriptions, or accept or process insurance claims. However, Good Feet Arch Supports are often eligible for reimbursement with an FSA or HSA. Customers who believe arch supports may be covered under specific plans or policies should contact their plan administrator for information regarding current coverage.
What is your return policy?
Please refer to your locally owned and operated Good Feet Store for more details on the store’s return policy.
Is it normal to feel minor muscle ache or discomfort when adjusting into the arch supports?
During your break-in period, you may feel some minor muscle aches or discomforts; however, if you experience prolonged discomfort, stop wearing the supports and contact your Good Feet Arch Support Specialist, an adjustment may be needed. If you experience pain that causes concern, stop wearing the arch supports and contact your doctor.
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
What makes Good Feet Arch Supports different from regular inserts and insoles?
Good Feet Arch Supports are designed to provide firm yet flexible support that helps correct poor foot biomechanics, offering long-term pain relief.
Does The Good Feet Store sell products other than arch supports?
Yes, the store also carries shoes, cushions, and other foot-care accessories to complement the arch support systems.
Do I need to know my arch support size before visiting The Good Feet Store?
No, an Arch Support Specialist will fit you with the right model and size during your visit.
How can I get a free fitting and test walk at The Good Feet Store?
Simply stop by the store; no appointment is necessary, though you can schedule one if you prefer.
Will insurance cover the cost of arch supports purchased at The Good Feet Store?
The store does not process insurance claims, but arch supports may be eligible for reimbursement through FSA or HSA accounts; check with your plan administrator for specifics.
What are the store hours for The Good Feet Store in Cherry Hill?
The store is open Monday through Saturday from 9 AM to 6 PM, and on Sunday from 10 AM to 6 PM.
Can I take my arch supports home the same day I purchase them?
Yes, once fitted, you can take your arch supports home the same day; the store stocks a full inventory for ages 6 and up.
Are there any nearby stores to The Good Feet Store where I can shop for clothing?
Yes, nearby clothing stores include Athleta, Jos. A. Bank, Nordstrom Rack, J.Jill, Scout & Molly’s Cherry Hill, LOFT, and Gap, providing convenient options for apparel shopping before or after your visit.
What nearby services can assist with insurance needs around The Good Feet Store?
Nearby insurance agencies such as Farmers Insurance - Lynda Mccollum-Hall, Farmers Insurance - Maria Medina, Myran Jones Farmers Insurance Agency, Osagie Insurance Agency - Farmers Insurance, Heacock Classic, Condon Skelly: Collector Vehicle Insurance, and American Collectors Insurance can help customers with insurance inquiries.
Are there relaxation or spa services near The Good Feet Store?
Yes, Massage Envy - Cherry Hill and Amazing Lash Studio are nearby for massage and beauty services, great for some self-care before or after your fitting appointment.