LensCrafters

4.7
433 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2000 Route 38, Cherry Hill, NJ
08002, United States

Hours

Reviews

4.7
433 reviews
5 stars
390
4 stars
7
3 stars
3
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Christian, Dallas, and Laura.

Repair Services

Numerous reviews highlighted the quick and efficient repair services provided, often at no charge, which left customers very satisfied.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, particularly regarding appointment scheduling and certain staff members' attitudes.

Product Selection

Customers appreciated the variety of frames and lenses available, noting the store's well-stocked inventory.

Professionalism

Several reviews commended the professionalism of the eye doctors and staff, particularly in addressing customer concerns and providing thorough explanations.
  • MS
    Mike Sobolewski
    Nov 15, 2025
    5.0
    I really appreciate this place. Dallas was awesome, she took great care of my wife and I! They have some serious luxury frames available. Top tier 👌
  • AS
    Ashley S
    Nov 15, 2025
    5.0
    Staff was professional and everyone was very knowledgeable about the new meta glasses. Thank you
  • NM
    Nicola Mannings
    Oct 31, 2025
    5.0
    Been going to Lens Crafts for years without any issues. The workers there have almost helpful and courteous to me (can only remember the names of Christian and Rich right now). I had an incident once where the store manager called to tell me my frame got damaged. By the time I got back to the store I still feeling disappointed but by the time I left the store, I was in a positive mood because they took accountability for their action and there was sincerity on their part. That day, I believed it was Rich who helped to correct the problem by sourcing a new glasses of my liking , getting the glasses fitted properly and ensured I was notified once my new glasses was ready.
  • KC
    Kelli Cochran
    Oct 20, 2025
    5.0
    Rich was so helpful and quick with my repair!! This place is legit customer-focused!!
  • TJ
    T J
    Oct 19, 2025
    5.0
    Dallas at Cherry Hill Mall was my sales rep, ask for her she’s the best!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.