Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
276 reviews
5 stars
234
4 stars
9
3 stars3
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many praised staff for being friendly and helpful, there were significant complaints about unprofessional behavior from some associates.
Eye Exam Experience
Some customers reported dissatisfaction with the thoroughness of eye exams, citing issues with prescriptions and lack of proper checks.
Product Availability
Numerous complaints about delays in receiving glasses, with some customers expressing frustration over long wait times and lack of communication regarding orders.
Staff Knowledge
Several reviews highlighted the knowledge and helpfulness of staff, particularly in assisting with frame selection and explaining insurance options.
Store Environment
The store environment received positive remarks for being clean and well-organized, contributing to a pleasant shopping experience.
- MTM TruongDec 31, 20251.0I had my eye exam but the doctor did not physically check my eye at all, althought I raised two questions about my eye health. She only looked at the retinal images, did the vision test and said to come back if the issues I asked about get worse. I’m very dissappointed
- RLRich LacasseDec 27, 20255.0Josie was fantastic to work with.
- DGDaniel GuerreroDec 10, 20251.0Before I showed up I called the day before to make sure they took my insurance and then to make an appointment for today. Soon arrival I find out that my appointment was scheduled for the day before hours before I made the appointment, keeping in mind this was my very first experience. Absolute waste of time.
- DLDoug LumbDec 8, 20255.0Cold day. Easy purchase. Friendly employee.
- CKCharles KeefeDec 8, 20255.0Great customer service and selection. Made the process super easy.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer in Salem, NH?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands can I find at LensCrafters Salem?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ray-Ban, Oakley, and many more at LensCrafters in Salem.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. They also accept all prescriptions.
What are the store hours for LensCrafters in Salem?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:30 PM.
How can I schedule an eye exam appointment with LensCrafters Salem?
You can schedule your eye exam online by visiting their appointment page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0465&storeId=10851.
What payment methods does LensCrafters Salem accept?
They accept major credit cards like American Express, Discover, Mastercard, and Visa, as well as cash, checks, Apple Pay, and Android Pay.
Is LensCrafters Salem wheelchair accessible and do they accept debit or credit cards?
Yes, the location has wheelchair-accessible entrances and accepts both debit and credit card payments.
Are there any optometrists near LensCrafters Salem?
Yes, Dr. Michael Abrams and Associates, an optometrist and health medical provider, is located nearby and can be a good option for eye care services.
What dining options are near LensCrafters in Tuscan Village, Salem?
Nearby dining options include Chipotle Mexican Grill for Mexican food, The Beach Plum for seafood and American cuisine, Chick-fil-A for fast food, and Epicurean for Australian cuisine.
Which retail stores are close to LensCrafters Salem for additional shopping experiences?
Nearby retail stores include The Container Store, Pottery Barn, Nike Unite, Old Navy, and Williams-Sonoma providing options ranging from home goods to clothing and sportswear.