Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
310 reviews
5 stars
287
4 stars3
3 stars0
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent, friendly, and helpful service, particularly highlighting employees like Bonnie and Michelle.
Expertise
Many reviews noted the staff's professionalism and knowledge, especially during eye exams and when assisting with frame selection.
Quick Repairs
Several customers appreciated the quick and efficient service for glasses repairs and adjustments, often completed at no charge.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service delays and staff interactions.
- DHDwight Hoeberechts1 day ago5.0My care after my eye exam was wonderful. Bonnie was extremely helpful is helping me choose my new eyeglass frames, along with suggestions on what different lenses would do. She also helped keep my final bill cost within my allowed amount I could spend. I would highly recommend Bonnie and everyone at LensCrafters in Salem, NH at the Rockingham Mall.
- JSJoy Sitnik2 days ago5.0The staff are wonderful! We had four people (2 kids and adults ) scheduled for noon, 12:15, 1:30 and 1:45. The staff worked to get us all in together, glasses picked and paid for in jest over an hour!
- BBBen BeaudryDec 31, 20255.0The team at this location is fantastic! Always super helpful and friendly
- GVGavan VoglerDec 26, 20255.0They helped out my father in law with adjustments. Molli provided excellent customer service and did a great job with the adjustment
- EEEric EncarnaciónNov 30, 20255.0I’ve used this LensCrafters for years now and have always been met with excellent service! Both nose pads on my glasses broke and Bonnie instantly took them in and fixed them for me. Everything from the quality of the lenses to the customer service is top notch and I will definitely keep this location as my go to for my eye care!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ralph Lauren, Ray-Ban, Oakley, and more.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through the LensCrafters scheduling link provided on their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
What are the store hours for LensCrafters at The Mall At Rockingham Park?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, in-store pickup is available for eyewear and products purchased.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses or contact lenses, and any questions you may have.
What nearby stores can I visit when shopping at LensCrafters in The Mall At Rockingham Park?
Nearby stores include Mobile Repair Rockingham Park Mall, LUSH Cosmetics, Verizon Authorized Retailer - Wireless Zone, ALDO shoe store, Kay Jewelers, and GameStop among others, providing options for mobile repair, beauty products, fashion, jewelry, and entertainment.
Are there nearby food options near LensCrafters at The Mall At Rockingham Park?
Yes, you can find food options nearby such as Auntie Anne's bakery and fast food restaurant, Dunkin' coffee shop, Orange Julius ice cream shop, and IT'SUGAR candy store.
How can nearby mobile stores assist me when visiting LensCrafters?
Nearby mobile stores like Verizon Authorized Retailer, Metro by T-Mobile, and Mobile Envy can help you with mobile phone needs, repairs, or purchases, which can be convenient if you're already visiting the mall for your eye care needs.