Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
304 reviews
5 stars
281
4 stars3
3 stars0
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Bonnie and Michelle for their helpfulness and friendliness.
Expertise
Many reviews noted the staff's professionalism and knowledge, particularly in assisting with eye exams and selecting glasses.
Quick Repairs
Several customers appreciated the quick and efficient service for repairs and adjustments, often completed at no charge.
Positive Experiences
Overall, customers reported positive experiences, with many expressing a desire to return and recommend the store to others.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service delays and staff interactions.
- GJGina JimenezOct 31, 20255.0Molly provided excellent customer service and was able to fix an old pair of glasses that was on its last life! Appreciate the convenience, friendliness and location.
- KLKim LackleyOct 30, 20255.0Bonnie replaced the nose pieces on my daughter’s glasses which was a lifesaver! I will be back for sure, this customer service is terrific. Thank you.
- JCJennifer CisnerosOct 5, 20255.0Amazing service!
- TLTeri LawlessSep 27, 20255.0Quick and easy. They really went above and beyond. Bonnie was really really helpful!!
- LRLilian RiveraAug 30, 20255.0Perfect costumer service! Michelle was so nice!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ralph Lauren, Ray-Ban, Oakley, and more.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through the LensCrafters scheduling link provided on their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
What are the store hours for LensCrafters at The Mall At Rockingham Park?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, in-store pickup is available for eyewear and products purchased.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses or contact lenses, and any questions you may have.
What nearby stores can I visit when shopping at LensCrafters in The Mall At Rockingham Park?
Nearby stores include Mobile Repair Rockingham Park Mall, LUSH Cosmetics, Verizon Authorized Retailer - Wireless Zone, ALDO shoe store, Kay Jewelers, and GameStop among others, providing options for mobile repair, beauty products, fashion, jewelry, and entertainment.
Are there nearby food options near LensCrafters at The Mall At Rockingham Park?
Yes, you can find food options nearby such as Auntie Anne's bakery and fast food restaurant, Dunkin' coffee shop, Orange Julius ice cream shop, and IT'SUGAR candy store.
How can nearby mobile stores assist me when visiting LensCrafters?
Nearby mobile stores like Verizon Authorized Retailer, Metro by T-Mobile, and Mobile Envy can help you with mobile phone needs, repairs, or purchases, which can be convenient if you're already visiting the mall for your eye care needs.