Miracle-Ear Hearing Aid Center

Reviews

• AD

  Amy Dauphinais

  Mar 30, 2026
  5.0
  EDIT 4/18/26: thank you to Kevin Dumont and miracle Ear in Plymouth for following up and solving my dad’s hearing aid issue by replacing them. We really appreciate the follow through! In August 2025 we sent my father, Gerard Bridgham‘s, hearing aids in for repair. It’s been ALMOST 9 MONTHS and he does not have them back yet!!! He can’t hear!! We have been reaching out to them for help and no one can give an answer as to where they are and when they will be back. They say they are trying and will call us back, they’re trying to fix the issue EVERY time. It’s frustrating.
• PT

  Peter todd

  Jan 22, 2026
  2.0
  Purchased a VERY expensive hearing aid system for my elderly mother through the Plymouth Miracle Ear location It appears the rechargeable battery has failed in one of the devices Called and got an answering service who assured me the Plymouth Store would be open. Drove from N Haverhill to find the store closed (during posted hours) Called from parking lot told I could bring in after 9:30 and arrived home to find an “appointment” had been issued for 4:45pm. No one answering the phone at the local office. Disappointed in poor customer service Unable to get anyone to answer the phone all day so drove to the Plymouth Office for the 4:45 appointment. After attempting to test the defective device in a charger that was on their shelf (that didn’t work) I was told the device would have to be sent out for repair and it would be up to 4 weeks to get it back. Update Called the Littleton NH Office on 1/30/26 during normal business hours hoping I might get some level of customer service Was told I would get a call back which I did not. 3/14/26 A new low Once again trying to get a hold of someone to answer some questions about my mothers last appointment Get “Brittany” (answering service) who is unable after 3 attempts to connect me to a voicemail to request a callback Be aware if you purchase a hearing aid system from this company and have a battery fail, which we did inside of two years, you might have to wait up to 4 weeks to get it back, provided they are still in business
• DO

  Donna O'Hearn

  Aug 14, 2025
  1.0
  I am extremely disappointed in Miracle Ear. I specifically called 24-hours ago, asking to please call me about my appointment time. Never got the courtesy of a call back. There's been 2 other issues as well. I would like nothing better than to cancel this contract and get my money back. Service sucks. Price is very high for such low quality of care!!!!!
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  Stanley Scism

  Sep 8, 2019
  5.0
  Helpful people who had the dry-brik I need for the hearing aid dryer.

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