LensCrafters

4.1
237 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
310 Daniel Webster Hwy, Nashua, NH
03060, United States

Hours

Reviews

4.1
237 reviews
5 stars
175
4 stars
8
3 stars
3
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor management.

Efficiency

Several customers appreciated the quick service and efficiency in handling eye exams and glasses orders, while others experienced long wait times and delays.

Product Quality

There are complaints regarding the quality of glasses and lenses, with some customers reporting issues with frames and prescriptions.

Professionalism

Many reviews highlighted the professionalism and knowledge of the doctors and staff, although some customers felt their concerns were not taken seriously.

Pricing

Customers noted that prices can be high, and there were complaints about unexpected charges and the cost of services.
  • RK
    rajeev kumar
    Oct 24, 2025
    1.0
    They are slower than sloths. Don't go there if you don't have half day reserved. Waited 40 min just to get a quote and I was next in the queue. Finally gave up and left. Never recommend anyone to go there.
  • JL
    John Leblanc
    Oct 18, 2025
    5.0
    Very helpful and repaired my glasses in under 5 minutes. I highly recommend this place.
  • PV
    Penelope V
    Oct 6, 2025
    5.0
    I had a great experience here. Dr. Abrams was wonderful and informative. I highly recommend this location for your next eye exam!
  • BC
    Bill C
    Sep 26, 2025
    5.0
    Friendly, quick, professional, and ACCURATE. I was very impressed at how quickly Dr Abrams was able to correctly assess both distance and close vision. Additionally, three of the staff assisted with completing rhe order for eyeglasses, it took a bit of work for the poor ladies. 😉
  • OS
    Oracle Finishing Solutions
    Aug 25, 2025
    1.0
    Theres no way to give this place less stars. Honestly, this store has by far the worst customer service and management I have ever experienced in my life. We bought whole years worth of contacts and for some reason they did not put the order through. We waited for about 2 months before we were told they never out the order in and contacts are not coming in. This has happened to us twice now. Same excuse. Im sure staff are good people but management is just terrible here. They really should have new managers. This is insane. And forgot about getting your money back. It’s like pulling teeth. Would never recommend someone shop at this location.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.