LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor management.
Efficiency
Several customers appreciated the quick service and efficiency in handling eye exams and glasses orders, while others experienced long wait times and delays.
Product Quality
There are complaints regarding the quality of glasses and lenses, with some customers reporting issues with frames and prescriptions.
Professionalism
Many reviews highlighted the professionalism and knowledge of the doctors and staff, although some customers felt their concerns were not taken seriously.
Pricing
Customers noted that prices can be high, and there were complaints about unexpected charges and the cost of services.
RK
rajeev kumar
Oct 24, 2025
1.0
They are slower than sloths. Don't go there if you don't have half day reserved. Waited 40 min just to get a quote and I was next in the queue. Finally gave up and left. Never recommend anyone to go there.
JL
John Leblanc
Oct 18, 2025
5.0
Very helpful and repaired my glasses in under 5 minutes. I highly recommend this place.
PV
Penelope V
Oct 6, 2025
5.0
I had a great experience here. Dr. Abrams was wonderful and informative. I highly recommend this location for your next eye exam!
BC
Bill C
Sep 26, 2025
5.0
Friendly, quick, professional, and ACCURATE. I was very impressed at how quickly Dr Abrams was able to correctly assess both distance and close vision.
Additionally, three of the staff assisted with completing rhe order for eyeglasses, it took a bit of work for the poor ladies. 😉
OS
Oracle Finishing Solutions
Aug 25, 2025
1.0
Theres no way to give this place less stars.
Honestly, this store has by far the worst customer service and management I have ever experienced in my life.
We bought whole years worth of contacts and for some reason they did not put the order through. We waited for about 2 months before we were told they never out the order in and contacts are not coming in.
This has happened to us twice now. Same excuse. Im sure staff are good people but management is just terrible here. They really should have new managers. This is insane. And forgot about getting your money back. It’s like pulling teeth.
Would never recommend someone shop at this location.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Nashua offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
Which designer eyewear brands are available at this LensCrafters location?
This LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters Nashua?
You can schedule your eye exam online using the provided LensCrafters scheduling link for store number 0668 or by contacting the store directly.
What are the store hours for LensCrafters at Pheasant Lane Mall in Nashua?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:30 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
What payment methods does LensCrafters accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby entertainment options close to LensCrafters at Pheasant Lane Mall?
Yes, Glowgolf, a miniature golf course, is nearby and offers a fun activity before or after your appointment.
What nearby stores can I visit for clothing and fashion accessories after my visit to LensCrafters?
You can visit Windsor Fashions, American Eagle Outfitters, Torrid, Claire's, and Lululemon for a variety of clothing and fashion accessories located near LensCrafters.
Are there dining options close to LensCrafters at Pheasant Lane Mall?
Yes, nearby dining options include Appleseed Crepe & Bread, Buffalo Wild Wings, Dairy Queen, Big Burrito, Thailand Express, Taste of Mediterranean, and Cibao Kitchen.
Is LensCrafters accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance.