LensCrafters

4.5
299 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6 March Ave, Manchester, NH
03103-4012, United States

Hours

Reviews

4.5
299 reviews
5 stars
249
4 stars
13
3 stars
4
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees who provided exceptional service.

Staff Competence

Several reviews highlighted the professionalism and knowledge of the doctors and staff, particularly in handling eye exams and frame selections.

Wait Times

Customers expressed frustration with long wait times and inadequate staffing during busy periods, impacting their overall experience.

Product Quality

The selection of frames and lenses received positive feedback, with many customers appreciating the variety and quality of products offered.

Mixed Experiences

While many reviews were positive, some customers reported issues with order fulfillment and communication, indicating inconsistency in service.
  • JU
    Jim Underwood
    3 days ago
    5.0
    I bought a pair of prescription Ray-Ban sunglasses at least two, maybe three years ago and the nose piece broke off in my case. It was a Saturday. I just drove in expecting to drop them off or at least tell me where I could go get them fixed and the assistant manager just grabbed my glasses walked over to a case and started fitting a new nose piece on, he crimp the new piece back on in less than five minutes. I asked him how much I owed him and he said nothing just leave us a good Google Review. have a great day :) They didn’t know it, but I’m going on a tropical vacation soon. It was important that I had these glasses in time for the trip. I was worried I might not get them back if I had to drop them off for repair… this place makes great glasses, does quality work, stands behind therlir products, and really made my day. I would suggest this store to anyone!
  • AB
    Anna Balletta
    Dec 23, 2025
    3.0
    When I called originally to set up an appointment, I was told I would be able to leave with contacts in hand. The doctor also told me I could leave with contacts. One of the service counter girls was very respectful and helped me to understand the rules. She was constantly interrupted by the other counter girl who “knew better”. I asked the other girl several times to stop talking with me and she refused. Such a sad experience. Hopefully the other counter girl is able to understand that her abrasive attitude is not helpful or kind!!
  • TF
    Tracy Flynn
    Dec 12, 2025
    5.0
    Friendly, patient and took the time to do the job right.
  • AC
    Andrew Canterbury
    Dec 9, 2025
    1.0
    The doctor is good but the staff for glasses side tried to just add stuff on without asking and told me 3-5 days been 7 days and no call I have tried to call for three hours not a single answer this location used to be good new people this year have turned it into a joke. The only bright spot of this storefront Is Dee in the lab.
  • DW
    Donna Waters
    Oct 30, 2025
    5.0
    Awesome... They really listen,and take the time you need.... To help you 🤓 💯

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.