LensCrafters

4.5
295 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6 March Ave, Manchester, NH
03103-4012, United States

Hours

Reviews

4.5
295 reviews
5 stars
247
4 stars
13
3 stars
3
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees who provided exceptional service.

Eye Exams

Customers reported thorough and professional eye exams, with doctors who explained procedures clearly and addressed concerns.

Wait Times

Some customers experienced long wait times for service, particularly during busy periods, which led to frustration.

Product Quality

Overall, customers were satisfied with the quality and selection of glasses, although there were some issues with incorrect prescriptions.

Store Management

There were mixed reviews regarding store management, with some customers expressing dissatisfaction with responsiveness and handling of issues.
  • DW
    Donna Waters
    Oct 30, 2025
    5.0
    Awesome... They really listen,and take the time you need.... To help you 🤓 💯
  • AA
    Antwon
    Oct 15, 2025
    5.0
    I had a billing issue, and Cassandra at LensCrafters went above and beyond to help me resolve it. She was professional, patient, and genuinely cared about making things right. Her communication was clear and timely, and she made the whole process stress-free. It’s rare to find that level of customer service these days — thank you, Cassandra, for your kindness and dedication!
  • GS
    Gregory Sayers
    Oct 9, 2025
    5.0
    Wonderful eye exam, looked over my options for new frames as my 3 year old frames were a little to worn out to reuse again. Totally no pressure and they even helped me narrow down my choices. Have been going here for year's and never disappointed.
  • ZB
    Z B
    Sep 9, 2025
    5.0
    Great experience from start to finish the staff was extremely helpful,professional and friendly the level of customer service far exceeded my expectations,the doctor was great answer and addressing any and all concerns. I HIGHLY RECOMMEND going here if you ever have any vision issues or just need new glasses these guys are top notch. This review is for the March ave location in Manchester NH.
  • DK
    David & Del King
    Sep 8, 2025
    1.0
    The store needs help. I believe there were four people working but only one was waiting on customers. The gentleman that waited on me was very nice and apologized for the wait. I waited at least 25 minutes . And all I had to have done was new nose pads.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.