LensCrafters

4.4
272 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1500 S Willow St, Manchester, NH
03103-3220, United States

Hours

Reviews

4.4
272 reviews
5 stars
221
4 stars
7
3 stars
3
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Kathy and Miguelina for their exceptional service.

Professionalism

The eye doctors, particularly Dr. Pike and Dr. Abrams, received positive feedback for their thoroughness, knowledge, and ability to make patients feel comfortable.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to insurance issues, pricing transparency, and service quality, indicating inconsistency in customer satisfaction.

Efficiency

Customers appreciated the quick service for eye exams and glasses adjustments, with many noting the ease of scheduling appointments and the speed of service.
  • AA
    Addy
    3 days ago
    5.0
    Staff are incredibly kind, and knowledgeable!
  • IC
    Ivan Cruz
    Dec 29, 2025
    1.0
    Very negative experience.
  • NN
    Nikita
    Dec 27, 2025
    5.0
    Kathy was WONDERFUL!! Fast, kind, she made my experience very pleasant! :)
  • VI
    Vicky Ispas
    Dec 7, 2025
    5.0
    I’ve been coming to this location in the Manchester mall for as long as I can remember and everyone has been lovely. Michelle is someone who went above and beyond to help me with getting contacts and glasses at a reasonable price. She is also super kind and funny. Thank you Michelle for everything especially for me leaving with a huge smile on my face! :)
  • ML
    Mara Labrie
    Nov 16, 2025
    5.0
    I had a great experience at my appointment! The eye doctor was thorough and knowledgeable! I would have never before described an eye appointment as enjoyable and fun but with Dr Pike he made the appointment truly enjoyable and fun! Overall a relaxed and well organized appointment. I had some great help picking out an affordable pair of glasses and left there feeling very happy with my experience! Highly recommend this location and doctor!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.