LensCrafters

4.4
267 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1500 S Willow St, Manchester, NH
03103-3220, United States

Hours

Reviews

4.4
267 reviews
5 stars
216
4 stars
7
3 stars
3
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Miguelina and Kathy for their exceptional service.

Eye Exam Experience

Customers reported positive experiences with the eye exams, highlighting the thoroughness and professionalism of the doctors, particularly Dr. Pike and Dr. Abrams.

Product Quality

Overall, customers expressed satisfaction with the quality of glasses and lenses, noting that prescriptions were accurate and glasses were well-fitted.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to customer service, particularly regarding issues with insurance and refunds.

Accessibility and Convenience

Several reviews mentioned the convenience of quick adjustments and repairs, with staff assisting even for glasses not purchased at the store.
  • ML
    Mara Labrie
    Nov 16, 2025
    5.0
    I had a great experience at my appointment! The eye doctor was thorough and knowledgeable! I would have never before described an eye appointment as enjoyable and fun but with Dr Pike he made the appointment truly enjoyable and fun! Overall a relaxed and well organized appointment. I had some great help picking out an affordable pair of glasses and left there feeling very happy with my experience! Highly recommend this location and doctor!
  • JG
    Jorge Gallo
    Nov 9, 2025
    5.0
    Overall a relaxed, professional, well-organized and efficient Annual Eye Examination with Dr Nicholas Pike, OD supplemented by a thoughtful end-to-end check-in, pre-screening by experienced Techs, and post-examination sales with Kassandra who worked through insurance coverage, cost and variable options to ensure I received a great paid of new glasses I liked with all the extras for the best price with reasonable comparisons and understanding of options. Highly recommended for location, convenience, open appointments and the extremely professional comfortable experience!
  • SC
    Suzanne Richards CC
    Oct 6, 2025
    2.0
    I drove 35 miles one way only to be told "The Doctor doesn't accept checks!" There is NO SIGN stating this fact anywhere. I walked in and made an appointment, same employee as today!. I'm handicapped and Wasn't impressed!
  • PG
    phillip gallant
    Sep 28, 2025
    5.0
    Unbelievable service!!!! The Doctor and her whole staff were amazing, start to finish they were all helpful and very nice especially Miquelina can’t say enough of how great she was, she greeted me as soon as I walked in and helped me pick out my frames and she gave me a wide array of frames to pick from not just the expensive ones, I believed her opinion was genuine and helpful. 5 STARS for Miquelina keep the great work. Thank You
  • RS
    Rob Solomons
    Sep 14, 2025
    5.0
    I have been coming to LensCrafters for years for my eye exams and glasses. Yesterday my dog knocked my glasses off and they loosened. The glasses are 3 years old so I walked into the store sheepishly, explaining how I was a long time customer and was wondering if I could get them tightened. Kathy assured me I had no need to explain. She would be happy to help. The store was busy and she took her time with my glasses. I was her priority. Then when I thought she was done, she said I’ll wash them for you too. Now as I mentioned the store was busy but she took her time satisfying a customer’s need regardless of the fact I wasn’t buying. It felt great to know I wasn’t a number. You rock Kathy!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.