The Workout Club of Londonderry

Reviews

• PM

  Paul MAZZOLA

  Nov 9, 2025
  5.0
  The Workout Club in Londonderry has been a great place to transform my health and fitness this past year. It’s a clean, friendly, and welcoming environment, and the staff is always helpful and friendly. A special shout-out to Devin, whose flexibility, fitness knowledge, encouragement, and personalized training approach have kept me motivated and achieving results. Highly recommend!
• CB

  Courtney Bay

  Oct 31, 2025
  1.0
  It’s clear the owners prioritize squeezing the maximum money out of members over treating people with basic fairness or understanding. We were members at The Workout Club and genuinely enjoyed the gym itself. However, the way this gym handles cancellations (or any unforeseen circumstances) — especially for members relocating out of state — is unacceptable. We notified the gym that we are moving out of New Hampshire due relocation just TWO days after my current billing cycle. Despite explaining clearly that we will not physically be in the state after November, the gym is forcing us to pay for an additional full month that we cannot use. On top of that, they are charging a cancellation fee for all family members. To be clear: we were not asking to avoid payment for the time we are still here. We were simply asking not to be charged for time when we literally will not live in the state. Management acknowledged the situation, acknowledged our move, and still refused to make a single exception — not even a relocation consideration that many other gyms routinely offer. This is super frustrating considering my wife is MILITARY. This policy is rigid, unreasonable, and feels intentionally designed to squeeze extra money out of members on their way out. It leaves a very bad impression of how the owners value (or do not value) its members. If you ever need to move, relocate for work, military orders, family, or any unexpected life change — be aware that The Workout Club will charge you for time you cannot use and show zero flexibility or understanding. We loved the gym. But the way we were treated at the end made it very clear where the priorities are here — and it is NOT with the people who support this business.
• BS

  Benjamin Sylvain

  Oct 30, 2025
  5.0
  Just switched gyms, love this place. Huge upgrade over other gyms in the area.
• JM

  Jenn Moscardini

  Oct 29, 2025
  4.0
  **Update:** I received a call from Laurie at the Workout Club of Londonderry, who was very understanding of my situation and genuinely concerned about my experience the previous day with the fitness manager and the email communication I received instead of a phone call. Laurie was extremely helpful and assisted me in canceling my membership smoothly. Our conversation was pleasant and professional, and thanks to her excellent service, I would gladly consider returning to the club in the future! --- My experience with The Londonderry Club has been very disappointing. During my first 15 minutes with a personal trainer, I suffered a torn ACL and meniscus, which required surgery. Despite staff being aware of my injury and assuring me that someone would follow up, I never received a call or message to check on my condition. A few months later, I contacted the club to cancel my membership, as I can no longer use the gym and no longer feel comfortable returning. I was told that a manager would reach out, but instead I received a generic email hours later. When I called back, I spoke with the fitness manager, who was dismissive and explained that he could not assist with memberships. I was told I have to wait for another manager tomorrow to call me back Overall, the lack of professionalism, communication, and concern for member well-being has been extremely disappointing.
• PP

  Pete

  Oct 22, 2025
  2.0
  I recently ended my membership at The Workout Club in Londonderry, NH, and I don’t plan on renewing. The gym itself is nice enough — clean, decent equipment, and plenty of space — but the overall vibe has changed, and not in a good way. Their social media presence is a big part of why I decided to leave. Every post seems to feature the same handful of “influencers” and extremely fit people showing off a very specific body type. It feels like the gym is more focused on promoting a certain look rather than building a genuinely welcoming fitness community. For someone who just wants to stay active and healthy, the constant push of these “perfect” physiques makes the place feel more exclusive and intimidating than motivating. The irony is that the “friendly and personable” personalities they highlight online are some of the least kind or welcoming people I’ve encountered at a gym. When you walk in and the same people from the videos can’t even bother to say hello at the front desk, it’s hard not to see how superficial it all is. They clearly spend a lot of time and money on their “positive, social-media-friendly” image, but that doesn’t translate to the in-person experience. Maybe this kind of environment appeals to the younger crowd or those who are really into the influencer lifestyle — and that’s fine. But it’s just not for me. I was looking for a more genuine, down-to-earth place to work out, not a backdrop for fitness content creation. The focus on appearances over community is ultimately what drove me away.

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