Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Location
National Seating & Mobility
8 Industrial Park Drive, Hooksett, NH
03106, United States
Hours
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- TAThea AloiseDec 19, 20255.0Wow! Wonderful service and caring! Thanks so much!
- BRBella RosarioSep 15, 20235.0Great customer service. The ladies know my child by name when I call every month they are very accommodating and very quick problem solvers. Thank you for what you guys do.
- SGShayne GibsonJun 28, 20231.0Unbelievable. They received a prescription for compression stocking. On June 15th, I spoke with my doctor. They assured me today( June 28th) That the prescription was sent in. I was told toad that the prescription was to vague.
- JLJoe LehmanJun 13, 20201.0What s tough company to be a patient of..making me just through hoops when I can barely walk just to try and discuss things ,and I HATE being RUSHED off the phone oh boy is that rude !maybe make a call to my dr instead of me going without my medication, nope well just send it to an office where no1 is working at and wait for an answer...smh ive had 4 major organs out and none put back in,and even i SHOW RESPECT allways no matter how i feel,never take out my pain(knowing if I make it to 50 I did an amazing job) im allways curtious! Why can't I have that back,its been weeks and havnt heard from the Dr you faxed once THEN GIVE THEM A CALL!DO AS YOU ADVERTIZE ! SIMPLE
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility offers customized power and manual wheelchairs, cushions, custom molds, stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, bathroom modifications, tub-to-shower conversions, overhead lifts, door widening, elevators, pool lifts, and inclined platform lifts.
How does NSM ensure that each wheelchair meets individual client needs?
NSM designs and sources precise components for each wheelchair to meet the unique needs of the client, ensuring maximum comfort, therapeutic benefits, and ease of use as prescribed by healthcare professionals.
Is it possible to get a mobility solution without a physician's referral?
No, NSM works in partnership with your healthcare team and requires a referral from a physician or therapist to provide mobility solutions.
How long does it typically take to receive a new power wheelchair from NSM?
NSM strives to complete each phase of the wheelchair provision process as quickly as possible without compromising quality; for detailed timelines, customers can check the provided timeline page.
Are there risks in using off-the-shelf wheelchairs instead of custom solutions?
Yes, standard wheelchairs not customized to individual needs can cause physiological and psychological issues, increased dependence, pressure sores, and can become expensive to replace or adjust.
What services does NSM provide besides selling mobility equipment?
NSM offers remote evaluations, service and repair for mobility equipment to ensure proper fit and function over time.
How can I contact National Seating & Mobility or schedule an appointment?
You can call (603) 627-8500 to schedule an appointment as walk-in customers are currently not accepted. You may also email Manchester@nsm-seating.com for inquiries.
Are the NSM offices open on weekends or holidays?
No, NSM is closed Monday through Sunday and also observes closures on major holidays such as November 27 & 28, December 25, and January 1.
What nearby fitness facility is close to NSM's location that customers might visit before or after their appointment?
New England 360 Fitness, a medical service and fitness training facility, is nearby and could be convenient for customers interested in fitness and rehabilitation.
If I need other home modifications or repairs, what nearby services are available around NSM?
Customers can find nearby services including Paradigm Plumbing, Heating and Air Conditioning for HVAC and plumbing needs, Riverside Cabinets Inc for carpentry and home goods, and Dreamworks Remodeling and Construction Services for home improvements.