Our mission at The Zoo Health Club is to provide the means, expertise, motivation, and atmosphere that will enable people of all fitness levels the ability to achieve their individual fitness goals and promote a healthier way of living through an inviting environment. The staff at The Zoo Health Club are committed to the highest level of professionalism and customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.