Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
191 reviews
5 stars
142
4 stars
7
3 stars
3
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.
Product Quality
Customers expressed dissatisfaction with the quality of glasses, including issues with prescriptions and lens durability.
Staff Knowledge
Some reviews highlighted knowledgeable staff who provided valuable assistance, while others noted a lack of help and professionalism.
Store Environment
The store environment received positive remarks for being clean and well-organized, but there were complaints about staff being inattentive.
Pricing Concerns
Many customers found the prices to be high, with some suggesting better deals could be found elsewhere.
- BHBrian HolbrookOct 28, 20255.0Everyone was very helpful, from the Doctor's assistant to the staff working at the front of the house. I loved that they let us explore are options and yet they were available for questions and opinions. After we found the right frames, they help me find the right lenses and ensure that I got the best deal possible. Thank you Lense Crafters!
- JSJoanne SwallowOct 9, 20255.0Had a fun time selecting my new frames at Lenscrafters. Lots of choices and good advice for the ones that best fit my 79 yr old face.
- MSmike skiinghousedadOct 7, 20255.0Great service and selections.
- JMJason McLaughlinSep 17, 20251.0Walked around for 20 minutes without being greeted while two employees served one customer. We finally ended up sitting with Laura who proceeded to be one of the rudest employees I have ever had the pleasure of talking to. We were strongly considering buying $500 frames right then and there, however the attitude displayed by this employee has compelled me to take my business elsewhere.
- DLDevin LaRoseSep 11, 20255.0I had to go in a week after getting my new pair of glasses due to a vision issue I was having. With some help from Steeplegate Eye with checking my prescription, and Vanessa, the lens crafter sales associate, they helped guide me into the best fitting glasses for my prescription. Thank you again!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
What vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link provided on their website.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the operating hours of LensCrafters in Concord, NH?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair accessible entrance for visitors with mobility needs.
What nearby places can I visit along with LensCrafters?
Near LensCrafters, you can visit Starbucks for coffee, Tropical Smoothie Cafe for refreshments, and Shaw's Supermarket for grocery shopping.
Are there any nearby services for mobile phone needs close to LensCrafters?
Yes, there are several nearby mobile phone stores including U.S. Cellular and Batteries Plus Bulbs that offer mobile phone accessories and repairs.
What other retail stores are located near LensCrafters?
Nearby retail stores include Mattress Firm Concord East, Bargain Beds Mattress Outlet, and Sears department store for various shopping needs.