Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
195 reviews
5 stars
146
4 stars
7
3 stars
3
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and lack of attention.
Product Quality
Customers expressed dissatisfaction with the quality of glasses, including issues with incorrect prescriptions and expensive pricing.
Staff Knowledge
Some reviews highlight knowledgeable staff who assist with frame selection and provide good advice, while others report unhelpful or dismissive behavior.
Technology and Facilities
The technology used for eye exams is appreciated, and the store environment is generally described as clean and well-organized.
- RLRubin Lichtenstein4 days ago5.0Lens Crafters and Steeple gate eye care are a great symbiotic relationship that has always made me feel welcome and cared for as a customer and patient.
- DGDerek GaudetJan 2, 20265.0Let me start by saying Rachel and Matt at Loudon rd Concord, Nh LensCrafters went above and beyond for my needs. I will never go anywhere else, their customer service is amazing!!!! Rachel got me set up with two pairs of glasses after dealing with my issues, one regular and the other pair sunglasses. Thank you for your support it means the world to me!!!! Derek G
- CBCarol BarssDec 30, 20255.0The staff and Dr V were superb! I was amazed with the technology they have. I should have known because in 2008 they were the ones to first to recognize that I may have MS and needed to have an MRI but I could not get a pcp to give me one I found/ Advocated for myself until I finally was diagnosed in 2011. I can not thank Dr. V. Enough for pointing me in the correct direction! Also the the staff that help with glasses are totally amazing too, they help you get the best fit and price/deal on the glasses you pick and they also are honest about witch pair looks best on you! Thank you. Lens crafter
- BHBrian HolbrookOct 28, 20255.0Everyone was very helpful, from the Doctor's assistant to the staff working at the front of the house. I loved that they let us explore are options and yet they were available for questions and opinions. After we found the right frames, they help me find the right lenses and ensure that I got the best deal possible. Thank you Lense Crafters!
- JSJoanne SwallowOct 9, 20255.0Had a fun time selecting my new frames at Lenscrafters. Lots of choices and good advice for the ones that best fit my 79 yr old face.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
What vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link provided on their website.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What are the operating hours of LensCrafters in Concord, NH?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair accessible entrance for visitors with mobility needs.
What nearby places can I visit along with LensCrafters?
Near LensCrafters, you can visit Starbucks for coffee, Tropical Smoothie Cafe for refreshments, and Shaw's Supermarket for grocery shopping.
Are there any nearby services for mobile phone needs close to LensCrafters?
Yes, there are several nearby mobile phone stores including U.S. Cellular and Batteries Plus Bulbs that offer mobile phone accessories and repairs.
What other retail stores are located near LensCrafters?
Nearby retail stores include Mattress Firm Concord East, Bargain Beds Mattress Outlet, and Sears department store for various shopping needs.