Business Details
About
Pain ManagementChiropractorPhysical TherapyMedical Clinic
Pain West provides pain management, chiropractic care, physical therapy, and medical services to the Papillion, NE area.
Location
Hours
Reviews
4.8
366 reviews
5 stars
331
4 stars
15
3 stars4
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, professional, and caring, with many specific mentions of individual team members who provided exceptional service.
Treatment Effectiveness
Many reviews highlighted the effectiveness of treatments, particularly chiropractic care and massage therapy, with numerous customers reporting significant pain relief and improved quality of life.
Communication Issues
Some customers expressed frustration with communication, particularly regarding appointment scheduling and billing practices, indicating a need for improvement in these areas.
Facility Experience
The clinic was noted for its welcoming atmosphere and the convenience of offering multiple services in one location, enhancing the overall patient experience.
Mixed Reviews on Physical Therapy
While some found physical therapy beneficial, others felt it was not tailored to their needs, with complaints about the lack of engagement from therapists during sessions.
- CCcelia ConwayNov 17, 20255.0Pain West is the best hands down. I have been a patient for 10+ years and the care is amazing.
- MPMiranda Heitmann PhotographyNov 12, 20255.0Been to this urgent care twice now, they are always busy (which is good). They got me in right away today, and helped me out with some allergy testing. I will be back!
- JMJennifer MeyerNov 12, 20255.0IZZY and Haley are amazing and so helpful! Chris, Mary, and Dr. Balter were very thorough! I have been to tons of pain specialist and this one i give a 10 out of 10!
- SNShelly NealonNov 6, 20255.0Well, there is quite a bit I have to say. First, this clinic is a five star clinic. I was in Nebraska from out of town dealing with extremely stressful times and in that process my back went completely out.I couldn't walk without severe lower back pain. I went to the Bellevue Medical Center ER and the PA there recommended this clinic. Justin was the first person I spoke with. He was the one who got me in the door! Wonderful to talk to, reassured me and was so compassionate and caring. Right away, Dr. Kurt took me back and immediately assessed me. He worked on me to provide immediate relief so I could actually sleep that night. And he did. I actually cried from the relief he provided that first evening. I proceeded to go to the clinic each day for the next seven days. Each morning I saw Dr. Hanson who gently and very professionally worked on my back to gradually get me to a point to where I could make the trip to drive back to Oregon. I also saw the NP Stacey who gave me trigger anti inflammatory injections. Izzy, Haley and the other staff were all so nice and welcoming each day I arrived. To sum my experience up, I can only state that everyone I came in contact with in the urgent care and clinic were professional, welcoming, compassionate, supportive, knowledgable, caring, down to earth good people. There is NO way I could have had the successful outcome that I had without this team. Highly recommend. You will receive high quality, amazing care here. Thank you all again!
- JSjames spevakOct 27, 20251.0This place is the absolute worst place ive ever had to deal with! The guy named chris was supposed to call me back about medications they perscribed. As for the pharmacy was not letting them go through with out a dr prerequisite form. The guy named chris didnt call back i had to call them on monday. 4 days later. Pain west was not understanding that my insurance was not covering the drug they perscribed. I tried to tell chris but he was not paying attention. He was over talking me the whole time. Thats when i said forget it. Today is 10/30/25 ,they have had 1 full working week to get me scheduled for sedation to have a test injection for my nerves to be cauterised and yet today they still had not done it. Horrible horrible horrible place.
Frequently Asked Questions About Pain West
What services does Pain West provide?
Pain West offers pain management, chiropractic care, physical therapy, and various medical services.
Where is Pain West located?
Pain West is located at 701 Pinnacle Dr #105, Papillion, NE 68046, USA.
What are the operating hours of Pain West?
Pain West is open Monday to Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 1:00 PM. It is closed on Saturdays and Sundays.
What payment methods are accepted at Pain West?
Pain West accepts Apple Pay, cash, checks, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
How can I contact Pain West for appointments or inquiries?
You can contact Pain West by calling +1 402-505-7989 or emailing hello@painwest.com.
Does Pain West offer services in languages other than English?
Pain West provides services primarily in English.
Are there any hair or beauty salons near Pain West?
Yes, nearby hair and beauty salons include Viva Hair Studios, NewEra Salon at VIVA, Brawn & Bliss Studio, Venus Nail Studio, M King's Oasis, Fabulous Razor, Locks by Len, and Isla Salon Suites. Customers can visit these locations before or after their appointments for personal care.
What dining options are available near Pain West?
Nearby dining options include Chipotle Mexican Grill, Golden Apple Buffet, Gugu Ramen, Pie Five Pizza, and Scooter's Coffee, providing a variety of cuisines for clients to enjoy around their visit.
Are there any fitness or wellness centers close to Pain West?
Orangetheory Fitness and Urban Calm Massage are nearby fitness and wellness centers where customers can complement their therapy sessions with exercise or relaxation treatments.
Can customers access financial or legal services near Pain West?
Yes, nearby financial and legal services include Pinnacle Bank, Edward Jones Financial Advisors, Doug Hailey - State Farm insurance agency, Land Brokers real estate, and The Law Office of David J Reed.