Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
168 reviews
5 stars
148
4 stars2
3 stars
3
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Dr. Strasburg, Whitney, and Taryn.
Customer Service
Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers, although there were some negative experiences noted.
Product Quality
Customers expressed satisfaction with the quality of eyewear and services provided, although there were a few complaints regarding issues with glasses and repairs.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with service quality and management interactions, indicating inconsistency in customer care.
Appointment Efficiency
Several reviews noted the efficiency of the appointment process and quick service, contributing to a generally positive experience.
- EEErin EmbreyNov 11, 20255.0Everyone was super from the minute I stepped in the door. Dr. Strasburg was very nice, thorough and had lots of recommendations for my concerns. Great explanations and made me feel at ease with my choices. The ladies up front grabbed a pair of glasses that were similar to mine because I said I thought I would stick with the same shape. I put them on and we agreed, that was it. Thank you!
- TDTami DolphensOct 7, 20255.0Super helpful staff!
- RKravi kishoreAug 16, 20255.0The employees are just fantastic and even when they are very busy, they make sure they talk to them to and solve their problems
- KBK BennettAug 8, 20255.0I enjoyed my visit! My son and I agree that the staff was very knowledgeable and helpful. They really cared about our needs and wanted to make sure we were satisfied with everything. I will definitely visit this location again. ☺️
- MTMelissa Taylor-LeeJul 31, 20255.0Great service from the staff at the westroads mall location. They are the reason we keep coming back.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess both vision and eye health.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What designer brands of eyewear are available at LensCrafters?
LensCrafters carries a wide range of designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and more.
Does LensCrafters provide services for contact lenses?
Yes, LensCrafters provides contact lens fittings and evaluations in addition to regular eye exams. An additional fee applies for contact lens fittings.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' reservation link.
Does LensCrafters offer in-store pickup?
Yes, in-store pickup is available at LensCrafters.
Which nearby places can I visit before or after my appointment at LensCrafters?
Nearby places include Wine Cellar 510, Nebraska Brewing Company, Copps Pizza Sports Bar & Grill, Starbucks, and Hy-Vee for dining, drinks, or shopping.
Is there a coffee shop near LensCrafters to relax after my eye exam?
Yes, Starbucks is located nearby and is a convenient spot to enjoy coffee or a snack after your visit.
Where can I find other healthcare services close to LensCrafters?
CHI Health Quick Care Shadow Lake and Strasburg Vision Care are nearby locations offering medical and optometry services.