LensCrafters

4.6
171 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7474 Towne Center Pkwy, Papillion, NE
68046-4805, United States

Hours

Reviews

4.6
171 reviews
5 stars
151
4 stars
2
3 stars
3
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees who provided exceptional service.

Doctor Experience

Dr. Strasburg received numerous accolades for his thoroughness, friendliness, and ability to explain procedures and prescriptions clearly.

Mixed Experiences

While many reviews were positive, there were notable complaints about inconsistent service, particularly regarding staff attitudes and handling of issues.

Product Quality

Customers expressed satisfaction with the selection and quality of eyewear, although there were some complaints about issues with lenses and repairs.
  • KA
    Kari Arriola
    3 days ago
    5.0
    Great job
  • EE
    Erin Embrey
    Nov 11, 2025
    5.0
    Everyone was super from the minute I stepped in the door. Dr. Strasburg was very nice, thorough and had lots of recommendations for my concerns. Great explanations and made me feel at ease with my choices. The ladies up front grabbed a pair of glasses that were similar to mine because I said I thought I would stick with the same shape. I put them on and we agreed, that was it. Thank you!
  • TD
    Tami Dolphens
    Oct 7, 2025
    5.0
    Super helpful staff!
  • RK
    ravi kishore
    Aug 16, 2025
    5.0
    The employees are just fantastic and even when they are very busy, they make sure they talk to them to and solve their problems
  • KB
    K Bennett
    Aug 8, 2025
    5.0
    I enjoyed my visit! My son and I agree that the staff was very knowledgeable and helpful. They really cared about our needs and wanted to make sure we were satisfied with everything. I will definitely visit this location again. ☺️

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.