Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.8
183 reviews
5 stars
173
4 stars1
3 stars
3
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, knowledgeable, and helpful, providing excellent customer service and support throughout the purchasing process.
Store Experience
Customers appreciate the welcoming atmosphere, clean environment, and the ability to browse frames without pressure, contributing to a positive shopping experience.
Product Selection
Warby Parker offers a wide variety of stylish and affordable frames, which many customers found appealing and suitable for their needs.
Customer Service Issues
Some customers reported negative experiences with staff attention and service, particularly regarding delays in assistance and handling of specific requests.
- LTLydia Tirrel1 day ago5.0Customer service was fantastic, even though I went on a busy Saturday. Great selection. Easy pricing. Will definitely get my glasses here again.
- GHGregory K. HernandezJan 1, 20265.0Super fast, friendly, and efficient. A wonderful shopping location. Fantastic value with an impressive selection.
- SBShrug BuschDec 27, 20255.0i don’t really get all the hate at all. i had a really good experience at warby parker. the staff was friendly and chill, not pushy or hoverin, which i appreciated. they were there when i had questions but didn’t make it weird or stressful. the best part was being able to look at the glasses on my own and take my time tryin them on. no rush, no pressure, just browsing and figuring out what i liked. everyone i talked to was nice and helpful and seemed to actually care. overall it was a solid experience and i’d def go back.
- AEAmy EikenbaryDec 26, 20255.0The Village Pointe Warby Parker in Omaha was great. Very helpful in helping me pick out frames. They were patient and offered advice on what would best for my face. Will definitely be back!
- KKkennyDec 24, 20251.0staff ignored us for the entire 15 minutes we were in there. came in to buy two pairs of glasses, left before even getting to speaking to someone. staff approached and helped several customers who came in after us and ignored us entirely
Frequently Asked Questions About Warby Parker Village Pointe
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Village Pointe offer?
Warby Parker Village Pointe offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and optical measurements with complimentary adjustments for life.
What should I bring when visiting Warby Parker Village Pointe?
You only need your eyes to try on frames. For prescription purchases or contacts, bringing a digital or physical copy of your current prescription and any FSA or HSA cards is helpful. No prescription needed to browse, shop non-prescription sunglasses, or book an eye exam.
Does Warby Parker Village Pointe accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate using out-of-network benefits. Coverage varies by location and plan.
What is Warby Parker Village Pointe's return policy?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories; contact lenses can also be returned unopened within 30 days.
Are there gift cards available at Warby Parker Village Pointe?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate delivery.
What are the store hours of Warby Parker Village Pointe?
Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I book an eye exam at Warby Parker Village Pointe?
You can book eye exams online via their appointment booking link for the Omaha Village Pointe location.
What nearby shopping options are available when visiting Warby Parker Village Pointe?
Nearby stores include Arula Village Pointe and J.Jill for women's clothing, Janie and Jack for children's clothing, Urban Outfitters, Chico's, Coach, and more, making it convenient to shop multiple fashion stores in one trip.
Are there any nearby eyecare providers or eyewear stores near Warby Parker Village Pointe?
Yes, nearby you can find Dr. Alex Tharman, Optometrist, and Associates - Village Pointe and Sunglass Hut for additional eyewear and optometrist services.
What dining or leisure options can I explore near Warby Parker Village Pointe?
After your visit, you can enjoy dining at nearby Mediterranean restaurant Meddys, health-focused Eat Fit Go, or try desserts at Goodly Cookies. For relaxation, Te Bella Medspa and Garbo's beauty salon are also nearby.