LensCrafters

4.9
663 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10000 California St, Omaha, NE
68114-2301, United States

Hours

Reviews

4.9
663 reviews
5 stars
633
4 stars
8
3 stars
1
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Josh received numerous commendations for his friendly, helpful, and knowledgeable service, making the experience enjoyable for many customers.

Customer Experience

Customers consistently reported positive experiences, highlighting the staff's patience, attentiveness, and ability to make the process fun.

Product Selection

The store offers a great selection of frames and lenses, with staff assisting customers in finding the perfect fit.

Overall Satisfaction

Many reviews expressed high levels of satisfaction with the service and products, with several customers stating they would return and recommend the store.
  • JW
    Jessica Whittaker
    2 days ago
    5.0
    River is so kind!!! He really has a great personality. His personal touch to scheduling an appointment really made me feel welcomed. THANK YOU RIVER!!!!!
  • EM
    Emma Moore
    6 days ago
    1.0
    Just came here for my eye appointment, walked in and no one greeted me, said hi, asked I needed help or anything. I waited a few minutes to see if anyone would approach me but no one did. Walked over to this gal sitting at a reception desk just playing on her phone and asked if it was there I was supposed to check in for my eye exam. She said yeah but that I would have to reschedule for being late. I said I understand I was a few minutes late (literally just 2 minutes as I haven't been here before and couldnt find the store) but I had been standing there waiting for a few minutes and not one person approached me. She said okay but youre still late so you need to reschedule. Customer service here is terrible due to employees committing time theft scrolling on their phone rather than doing their job.
  • AU
    A Google User
    Jan 3, 2026
    5.0
    Josh did a really good job on helping me find the perfect pair of glasses that looks great on my face and he had the lenses in stock and walked out with the glasses the same day!!
  • TM
    Tatiana Mordente
    Jan 3, 2026
    5.0
    Josh was absolutely awesome! He was incredibly helpful, patient, and knowledgeable, and made the whole experience easy and enjoyable. He took the time to answer all our questions and made sure we left happy.
  • EM
    Edgar Montoya
    Dec 17, 2025
    5.0
    Without a shred of doubt the best eyeglass store I’ve ever done business with. Staff that will go the extra mile for you and are courteous, helpful, and patient. Excellent selection of frames and lenses options. Won’t get anywhere else for my eyewear needs. A special shout out to Josh he is your guy and will take care of you to the best of his ability!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.