Capstone Behavioral Health of Nebraska

Reviews

• HM

  H. Jo Moore

  Mar 6, 2026
  1.0
  Last year I came for an assessment from Joshua Needleman. Not only did he not diagnose me when I meet criteria, he tried to diagnose me with a personality disorder instead and could not, because I don't have one. This is just another ADHD/Autism assessor who refuses to diagnose female patients. Don't bother.
• BC

  Belinda Chamberlain

  Mar 1, 2024
  1.0
  0 stars ATTEMTPTED TO MAKE APPOINTMENT FOR MY DAUGHTER, GAVE ALL THE INFORMATION, TWO DAYS LATER RECEIVE A CALL TELLING ME THEY NEED A $500 PREPAYMENT FOR HER TO BE PUT ON A WAITLIST. I CONTACTED MY INSURANCE, THEY ARE UNAWARE OF SUCH A THING, I WAS TOLD BECAUSE MY DEDUCTIBLE HAS NOT BEEN MET YET, IT WAS SECOND WEEK IN FEBRUARY. I THEN WAS NOTFIED SHE HAD BEEN REMOVED FROM THE WAITLIST WHICH WAS 5-6WEEKS DUE TO NOT PAYING UP FRONT. I CALL TODAY AND ASK WHERE IS THE POLICY THAT REQUIRES $500 "PREPAYMENT" AND WHAT THAT GOES TOWARDS, I WAS TOLD I WILL GET THAT AFTER I PAY, I SAID NO, SO THERES NOTHING NO WHERE EVEN THOUGH ITS POLICY THAT SAYS THIS IS A THING BECAUSE YOU TELLING ME DOES NOT HOLD UP IN COURT, SHE SAYS YOU CAN FEEL FREE TO GO TO ANOTHER CLINIC IF YOU CANT PAY, I SAID ITS NOT ABOUT PAYING ITS ABOUT THIS BEHAVIORAL HEALTH CLINIC PROVDING THE INFORMATION REQUESTED FURTHERMORE NO ONE EXPLAINED THE PROCESS, THE COST THE NOTHING. SHE PUTS ME ON HOLD THEN PROCEEDS TO TELL ME " THEY ARE WELL KNOWN' WE ARE A PRIVATE PRACTICE AND I CAN GO ELSEWHERE." I GO TO THE WEBSITE TO SEARCH FOR THAT EXACT POLICY THERE IS NOTHING SHOWING $500 DUE UPON CALLING. THIS IS BEYONF UNACCEPTABLE, THIS IS A BEHAVIORAL HEALTH FACILITY AND TO SCAM SOMEONE COMING TO THEM FOR HELP WITH MENTAL ASSISTANCE IS INSANE......SINCE WHEN DID ASKING FOR SOMETHING IN WRITING PERTAINING TO A POLICY BECOME JUST GO ELSEWHERE... BY THE WAY I HAVE THE CONVERSATION RECORDED AND THE ONLINE FEE/INSURANCE SHOWS NOTHING FOR $500 AND NO SUCH PREPAYMENT IS EVEN LISTED AND DEF NOT AS PREPAYMENT BEFORE EVEN GETTING SCHEDULED.... THIS PLACE SHOULD BE ASHAMED
• ML

  Mikki Lusero

  Aug 18, 2022
  5.0
  I’ve been going to capstone for years I’m now doing virtual with my therapist because of my immune since Covid and she’s the best thanks Lucy for always being there I do miss the receptionist Brittany
• JS

  Jason Starkey

  Feb 3, 2022
  1.0
  I went to Capstone for my coocuring mental health evaluation in early December. I paid for my session, and had a 2 hour long therapy session with Laura Jansen. It was Laura’s last day working at capstone, and she took my file with her never to be seen or heard from again. Stealing my personal information. Capstone never gave me my evaluation results paperwork. Now I’m being told I have to get another evaluation, and I have to pay again. Resulting in loss of my time and lost wages, also delaying my mental health treatment. All Capstone has done to help me is give me Laura’s cell number, and I have to do the rest on my own. Thanks Capstone!