We are a fully accredited home health care and hospice agency that provides customized support to help patients recover in the comfort of their own home. Understanding home health care and hospice choices and the services provided is an important part of regaining independence and enjoying life again. Home health care is ordered by a physician as part of a treatment plan for an illness or medical condition. The kind of care that is received is crucial to recovery. Brookestone Home Health Care delivers personalized care by our team of skilled professionals who visit the patient in their home. We work with the patient's physician to provide the best plan of care to meet their recovery goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.