The expanded emergency department provides 24 private treatment rooms, up from the present 13, which allow staff to treat emergency medical needs while maximizing privacy and minimizing wait times. A dedicated ER ramp will guide private vehicles to a canopied patient drop off area. Ground ambulances will follow the ER ramp to an enclosed ambulance bay entrance equipped with electronic doors. Patients will be unloaded away from traffic bottlenecks and inclement weather. Located below is an ER parking lot with approximately 90 spaces. A dedicated elevator will take visitors directly back to the ER after parking their vehicle. Trinity’s First Response helipad lies next to the ER entrance, providing direct ER access and reducing transfer time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.