Unity Medical Center is an incorporated, community-owned and operated health care facility serving the greater Grafton region. Included within Unity is a 14-bed critical access hospital and two family care clinics licensed by the North Dakota Department of Health. The hospital completed a 36,000 square foot expansion in 2021 that added a new Surgery Center, Emergency Department, Rehab Services, dedicated patient floor, and a Rural Medical Education Center. The new Unity Medical Center will be serving the region for decades to come with a facility that is not only modern in appearance but is extremely functional and provides a higher degree of safety for patients and employees.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.