Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
488 reviews
5 stars
467
4 stars7
3 stars3
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Logan, Laura, and Sarah.
Repair Services
Many reviews highlighted the quick and effective repair services provided, often free of charge, with Logan being frequently mentioned for his exceptional skills.
Overall Experience
The majority of customers reported positive experiences, expressing satisfaction with the service quality and the welcoming atmosphere of the store.
Negative Feedback
A few customers expressed dissatisfaction regarding specific issues with their glasses, indicating that not all experiences were positive.
- JLJames Larson4 days ago5.0Logan did a great job helping with my glasses adjustment.
- MGMia Geraci5 days ago5.0Logan was great! He adjusted my glasses perfectly and was very helpful.
- ECEllie Ceja5 days ago5.0It was such a great experience. I recommend everyone get glasses here
- TKTeresa KerrJan 2, 20265.0Jason did an exceptional job measuring and talking me through the progressive lenses!!
- SSslated9Dec 30, 20255.0Came in for my second-ever pair of glasses, premium price, but premium service indeed.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess your vision and eye health thoroughly.
What designer eyewear brands can I find at LensCrafters?
You can find a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the store hours for LensCrafters at West Acres Shopping Center?
LensCrafters is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Can I schedule an eye exam online for LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' official website at their scheduling link.
What payment methods does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and checks.
Does LensCrafters offer in-store pickup for eyeglasses or lenses?
Yes, LensCrafters provides in-store pickup services for your convenience.
What nearby stores can I visit before or after my appointment at LensCrafters?
You can visit Claire’s for fashion accessories, Payless ShoeSource for shoes, or the nearby Build-A-Bear Workshop if you have children. These stores are all located in the West Acres Shopping Center alongside LensCrafters.
Are there dining options near LensCrafters at West Acres Shopping Center?
Yes, nearby dining options include Crave and CRAVE Food & Drink, both offering convenient places to eat before or after your visit to LensCrafters.
Where can I find other eye care providers near LensCrafters?
Visionworks is located nearby and also offers optometry and eyewear services, providing additional options for eye care in the West Acres Shopping Center area.