Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
715 reviews
5 stars
645
4 stars
21
3 stars5
2 stars9
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Alicia, William, and Marceline.
Mixed Experiences
While the sales staff received positive feedback, several customers reported negative experiences with the exam area staff, citing rudeness and unprofessional behavior.
Product Quality
Customers expressed satisfaction with the quality of glasses and the efficiency of the service, noting quick turnaround times for orders.
Walk-In Policy
Some customers were frustrated with the walk-in policy, mentioning long wait times and a lack of clarity regarding availability.
Overall Satisfaction
Despite some negative experiences, many customers indicated they would return due to the positive interactions with sales staff and the overall quality of service.
- MCMark CraterNov 11, 20255.0Alicia was awesome very knowledgeable
- DDDenise DunevantNov 6, 20255.0Tanya at Lens Crafters - Hanes Mall was awesome! She has the perfect personality for the job, very friendly and very helpful. Thanks again for helping my mom find her next pair of glasses!
- SSShakyrah SingletonNov 6, 20255.0Alicia, great customer service and sensitive to our needs. Great great worker!
- GSGlen (squirmy0)Oct 23, 20255.0Made getting my glasses a pleasure Alissa is great
- MDMatt DawsonOct 18, 20255.0Dr Tart is very nice and thorough. I would absolutely come back again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kind of eye care services does LensCrafters in Winston Salem offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which insurance plans are accepted at LensCrafters in Winston Salem?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What designer brands of eyewear are available at LensCrafters?
You can find eyewear from premium brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and many others.
What are the operating hours for LensCrafters at 3320 Silas Creek Parkway?
LensCrafters is open Monday through Saturday from 9:30 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services.
How can I schedule an eye exam at LensCrafters in Winston Salem?
You can schedule an eye exam online via their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0065&storeId=10851
What payment methods are accepted at LensCrafters Winston Salem?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is LensCrafters located near any dining options where I can eat before or after my appointment?
Yes, LensCrafters is located in Hanes Mall near dining options such as Sbarro, a pizza restaurant, and TGI Fridays, offering convenient places to eat before or after your visit.
Are there other retail stores near LensCrafters where I can shop during my visit?
Yes, nearby you will find stores like Champs Sports for sporting goods, Sephora for beauty supplies, American Eagle for clothing, and Pottery Barn for home decor, making it easy to enjoy shopping along with your eye care appointment.
Can nearby professional services like U.S. Army Recruiting or T-Mobile for Business assist me while visiting LensCrafters?
Yes, near LensCrafters, you can find professional services including U.S. Army Recruiting and T-Mobile for Business, providing additional assistance or services if needed while in the area.