Hawthorne OB-GYN Associates

4.0
156 reviews

Business Details

4605 Country Club Road, Winston-Salem, NC
27104, United States
(336) 768-3632
http://www.hawthorneobgyn.com

About

Obstetrics & GynecologyObstetricsMammographyWomen's Health ClinicPrenatal Ultrasound Imaging
Since we opened our doors almost 40 years ago, we’ve been on a mission to deliver the best obstetrics and gynecology care to our community, one patient at a time. We treat patients as part of the family and have been honored to care for multiple generations. We’re dedicated to providing the highest level of care because your health and wellbeing are our top priority. Your physician will take time to listen and understand your needs, answer all your questions, and make sure your wellness goals are met. We look forward to caring for you at every stage of life.

Location

Hawthorne OB-GYN Associates
4605 Country Club Road, Winston-Salem, NC
27104, United States

Hours

Reviews

4.0
156 reviews
5 stars
109
4 stars
5
3 stars
4
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many reviews praised the doctors and nurses for their kindness, attentiveness, and professionalism, with specific mentions of Dr. Thompson, Dr. Masciello, and Jennifer Santos.

Front Desk Issues

Several customers reported negative experiences with front desk staff, describing them as rude, unprofessional, and dismissive, which detracted from their overall experience.

Wait Times

A common complaint among patients was the long wait times for appointments, with some stating they experienced waits of over an hour.

Billing Concerns

Multiple reviews highlighted issues with billing practices, including confusion over charges and unhelpful responses from the billing department.

Overall Care Quality

Despite some negative experiences, many patients expressed satisfaction with the overall quality of care received, particularly during critical moments in their pregnancies.
  • PB
    Phyllis Barnes
    Jan 26, 2026
    5.0
    Iwas checked in quickly, my appointment was with Jennifer Santos. She was kind , caring and listened to me as we addressed my problems. Highly recommend.
  • LS
    Linda Smith
    Jan 20, 2026
    3.0
    I loved my experience here through my pregnancy and Dr Thomson is very nice and made me comfortable through the whole process. However, I had to call and cancel a postpartum appointment as I had a work meeting come up. Loretta was very rude to me over the phone. She had an attitude towards me made me very uncomfortable. I’m not one to cancel appointments , this was only the second time in well over 20-30 appointments throughout my time there. Sometimes life happens and I felt this attitude and treatment was unnecessary
  • AR
    Angela Rader
    Dec 14, 2025
    5.0
    For years now, I have seen Jill. She is wonderful! She always takes time to listen to see how I am doing. It’s like going to see a good friend. I appreciate her thoroughness and her beside manner.
  • TC
    Tiffani Cash
    Nov 10, 2025
    5.0
    The best OBGYN hands down! Not only did they deliver my two beautiful children, but they have practitioners who are apart of this millennium; Dr. Patras hears your concerns, delivers the science behind your needs in a way of which you feel your opinion matters! I also had the best interaction of professionalism and due diligence with Terri Peña during my checkout process. Trust me: THIS IS WHERE you want to be for all things women related!
  • SB
    Sydney Beauchamp
    Nov 3, 2025
    5.0
    Jill is easy to talk to and makes things very easy! My mom has been with you guys for years and I was delivered by your team almost 27 years ago by Dr. Reuhland . I plan to also be in your care with my own babies in the future. Been with you guys a long time and don’t plan to ever change!! Thank you for being great!

Frequently Asked Questions About Hawthorne OB-GYN Associates

What services does Hawthorne OB-GYN Associates provide?

Hawthorne OB-GYN Associates offers comprehensive obstetrics and gynecology care, including mammography, prenatal ultrasound imaging, and women's health services.

Where is Hawthorne OB-GYN Associates located?

It is located at 4605 Country Club Road, Winston-Salem, NC 27104, USA.

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