The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff for being knowledgeable, friendly, and helpful throughout their visits.
Product Effectiveness
Many customers reported significant improvements in foot pain and overall comfort after using the products.
Sales Experience
While some customers appreciated the no-pressure sales approach, others felt overwhelmed by the high costs and aggressive sales tactics.
Return Policy
The store's return policy, which only offers store credit, was a common point of frustration among customers.
Pricing Concerns
Several reviews mentioned the high cost of products, leading to mixed feelings about the value received.
PH
Patricia L. Hatton
Nov 17, 2025
5.0
These inserts are great!!!! I’m just beginning to get used to them but am pleased with how they feel in my shoes. I also am feeling more stable on my feet which is important to me. Thank you Rod Dixon.
AD
Art Davis
Nov 15, 2025
5.0
Everyone was very knowledgeable and explained in understandable terms. They were very courteous and professional.
JP
Jim Palermo
Nov 14, 2025
4.0
Too soon to describe benefits of wearing the supports, but Rod was very helpful and explained things well.
SW
Sharon West
Nov 3, 2025
1.0
My problem is clerks in store very educational on the product, however good feet store. Pricing is overrated. when you’re not looking to open another credit card at this day and time, I simply want it to just buy the support for my feet not go in a program It’s like they don’t allow you to purchase just the support for your shoes. And for that, I’m not happy and stuck with a balance. This store should file elderly people or really everybody insurance!!!! All and all transaction went fast before I knew it, I was signed in the plan That I was not looking forward to being in and really didn’t want to open another credit card at this time!!!!
RM
Rodney Millage
Oct 29, 2025
4.0
Associates were friendly and well informed. Rod was a pleasure meeting. Program pricey though.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet Arch Supports differ from regular inserts or insoles purchased online or in stores?
Good Feet Arch Supports are specifically designed to provide firm yet flexible support that corrects poor foot biomechanics, offering long-term pain relief.
Can arch supports help if I already buy good shoes but still experience foot pain?
Yes, arch supports can help by stabilizing your foot, which often minimizes or eliminates pain caused by common foot-related problems even when wearing good shoes.
Will I be able to take my arch supports home the same day as my purchase?
Yes, customers aged 6 and above can take their personalized arch supports home the same day after being fitted at the store.
How can I get a free fitting at The Good Feet Store?
Simply visit the store in person for a free, no-obligation fitting. No appointment is necessary, but you can schedule one if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement through most HSAs, FSAs, and HRAs, though not through limited-purpose or dependent care FSAs. Check with your plan administrator to confirm.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
Is The Good Feet Store wheelchair accessible and does it have onsite services?
Yes, the store has wheelchair-accessible restrooms and offers onsite services.
Are there places nearby where I can shop for men's clothing before or after visiting The Good Feet Store?
Yes, nearby options include Men's Wearhouse and Tux, Jos. A. Bank, and Top Toad, all offering men's clothing and accessories.
What dining options are available near The Good Feet Store in Wilmington?
You can find dining at Red Robin Gourmet Burgers and Brews nearby, which offers a casual restaurant atmosphere for burgers and drinks.
What nearby activities or shopping can I enjoy around The Good Feet Store?
Nearby you can visit Barnes & Noble for books and coffee, check out Portrait Innovations for photography services, or shop at Mayfaire Town Center which also features a cinema and GameStop for entertainment.