Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
208 reviews
5 stars
177
4 stars
14
3 stars1
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable and friendly staff, highlighting their professionalism and willingness to explain products thoroughly.
Product Effectiveness
Many customers reported significant improvements in foot pain and overall comfort after using the products, although some experienced ongoing issues.
Pricing Concerns
Several reviews mentioned the high cost of products and dissatisfaction with the return policy, indicating a perception of being overpriced.
Sales Experience
While many appreciated the no-pressure sales approach, some felt overwhelmed by the sales tactics and the financial commitment required.
- KAKathy Allen5 days ago5.0It was truly a wonderful experience. The customer service was amazing. The products are life changing.
- SWSharon WhiteJan 1, 20265.0My experience was extremely positive. I have lots of issues, broken hip and femur resulting in leg length issues., 7 fusions in back, scoliosis, and lots of degenerative disease in my neck and T spine that have led to even more falls. Recently replaced shoulder due to a fall. I came here only because I have tried everything else and my husband was like “what can it hurt?” After a lengthy presentation, I was even more convinced this was another gimmick. But then I tried on my personally designed inserts…. Wow!!! This couldn’t be true. I had my balance back. My husband teared up, it was the first time he had seen me walk standing straight in years. Definitely grateful I finally came to see this product. Only wish I had done it earlier. The only suggestion I have is to teach the client how to put in the inserts themselves. I feel like I have a new lease on life.
- GAGina AllenDec 20, 20255.0Wonderful, I'm looking forward to a new way of walking, standing and enjoying. Thank you!
- CPCindy ParkerDec 12, 20255.0Bradley was very knowledgeable and took a considerable amount of time to explain everything to me.
- SCSteve CampbellDec 5, 20255.0Been having some pain in my feet the last couple of months so I stopped in for an analysis. I worked with Rachel T and she was awesome. Went back a few days later and purchased my orthotic inserts. Extremely happy with the product and service. Thanks RT!
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet Arch Supports differ from regular inserts or insoles purchased online or in stores?
Good Feet Arch Supports are specifically designed to provide firm yet flexible support that corrects poor foot biomechanics, offering long-term pain relief.
Can arch supports help if I already buy good shoes but still experience foot pain?
Yes, arch supports can help by stabilizing your foot, which often minimizes or eliminates pain caused by common foot-related problems even when wearing good shoes.
Will I be able to take my arch supports home the same day as my purchase?
Yes, customers aged 6 and above can take their personalized arch supports home the same day after being fitted at the store.
How can I get a free fitting at The Good Feet Store?
Simply visit the store in person for a free, no-obligation fitting. No appointment is necessary, but you can schedule one if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement through most HSAs, FSAs, and HRAs, though not through limited-purpose or dependent care FSAs. Check with your plan administrator to confirm.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
Is The Good Feet Store wheelchair accessible and does it have onsite services?
Yes, the store has wheelchair-accessible restrooms and offers onsite services.
Are there places nearby where I can shop for men's clothing before or after visiting The Good Feet Store?
Yes, nearby options include Men's Wearhouse and Tux, Jos. A. Bank, and Top Toad, all offering men's clothing and accessories.
What dining options are available near The Good Feet Store in Wilmington?
You can find dining at Red Robin Gourmet Burgers and Brews nearby, which offers a casual restaurant atmosphere for burgers and drinks.
What nearby activities or shopping can I enjoy around The Good Feet Store?
Nearby you can visit Barnes & Noble for books and coffee, check out Portrait Innovations for photography services, or shop at Mayfaire Town Center which also features a cinema and GameStop for entertainment.