Coastal Companion Care is a privately owned, non-medical home care provider licensed by the state of North Carolina and serving Southeast NC residents since 2005, with 2 convenient locations in both Southport and Wilmington. Our services provide personalized assistance with activities of daily living, personal care, companionship, light housekeeping, meal preparation, medication reminders and transportation for you or your loved one, from a few hours a day to 24 hours a day, in the comfort of your own home. With over 120 years of combined home care industry experience amongst our office team and 60% caregiver retention, Coastal Companion Care is an organization of professional, experienced, loving and supportive individuals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.