KidsStreet Urgent Care

Reviews

• RK

  Riyadah Kennedy

  1 day ago
  1.0
  I had a very frustrating and concerning experience with Kids Street Urgent Care. I was billed $300 for my daughter’s visit, despite the fact that no physician ever properly saw her or rendered medical services. A provider who identified herself as “Flo” briefly entered the room and said, “My name is Flo, I’m the provider. The MA didn’t tell me her O2 stats were that low — if I were you, I would take her straight to the children’s ED.” There was no assessment, no exam, and no treatment provided. As I began gathering my things to leave immediately for the children’s emergency department, she stopped me and asked, “Did you pay anything? If you did, I will have it refunded back to you.” That statement made it very clear that my daughter was not actually seen or treated, and that we should not have been charged for a full visit. Despite this, I was still billed $300. The situation was so questionable that they offered to refund my copay — yet after that, communication completely broke down. I was in contact with the regional manager, Page, who ultimately stopped responding (ghosted both me and my husband). Trying to resolve this has been nearly impossible. Their phone system is fully automated, and you cannot reach a real person. There is also no front desk staff available in person, so there is no way to speak with someone directly at the location. To make matters worse, the regional manager attempted to justify the charge by saying that because a medical assistant took vitals, they could bill for a physician visit — even though no physician ever assessed or treated my child. That explanation is unacceptable. I have since reported this to my insurance company as potential fraud. I would strongly caution other parents to be aware of their billing practices and to carefully review any charges.
• NM

  Nicole Multari

  Mar 31, 2026
  5.0
  This was our first visit and I was really impressed. We were able to fill out all information in advance and they saw us at our appointment time. The staff was helpful, attentive and efficient. This will def. be our new go to place for our urgent care needs.
• SS

  Shelby Schmitt

  Mar 30, 2026
  5.0
  Amazing experience and our nurse was soooo patient and understanding of our uneasy toddler! No tears shed which is a FIRST! Thank you!
• KM

  Kehlani-blue Milton

  Mar 28, 2026
  5.0
  Provider and the assistant were very nice and helpful with my baby while she was having complications
• JL

  Jaymee Lockhart

  Mar 26, 2026
  5.0
  I have been here with my daughter numerous times, its always very easy and quick to schedule online and everyone is always extremely friendly and helpful!