Planet Fitness

4.6
552 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
835 Julian Ave, Thomasville, NC
27360, United States

Hours

Reviews

4.6
552 reviews
5 stars
448
4 stars
49
3 stars
10
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Mixed reviews on staff attitude; some customers praised friendly and helpful staff, while others reported rudeness and unprofessional behavior.

Cleanliness

Overall, the gym is frequently described as clean and well-maintained, though some customers noted a decline in cleanliness under new management.

Equipment Availability

Customers appreciate the variety and availability of equipment, although some expressed frustration over recent remodels that altered familiar layouts.

Membership Issues

Several customers reported difficulties with membership cancellations and unexpected charges, leading to dissatisfaction with the membership policies.

Atmosphere

The gym is generally described as friendly and welcoming, with a positive atmosphere that encourages a judgment-free workout environment.
  • JC
    Janet Cardwell
    Oct 6, 2025
    1.0
    The blonde headed girl heavy set has a very bad attitude.
  • JC
    Joe Carroll
    Sep 25, 2025
    5.0
    Clean...clean.. clean. The staff are very helpful and friendly. We go three times a week, there is always someone on duty cleaning machines,which, of late, is a good thing because there are a few people,members, who do not,will not have not cleaned their machine after using. Come on people, I'm not your momma and don't appreciate cleaning the equipment before I use it and again after I'm done. Next visit I plan on ratting you out if I see it happen, not a, "oh I forgot moment", but a moment of I don't give a crap.just a heads up. Come join this location it's really nice.
  • VJ
    Victoria Johnson
    Sep 16, 2025
    1.0
    I hate the remodel so much. I couldn't find the machines I wanted to use. I felt I spent more time walking around looking for what I wanted that I didn't have a good workout. I loved the express workout room because it had everything I needed and now it's gone. Most likely will not be back
  • MN
    Melanie Nunez
    Sep 16, 2025
    5.0
    Hands down the best PF. Well cleaned and maintained they just remodeled and new equipment was installed love it. But really wished they went back to the 24 hour open schedule at least for black card members.
  • VH
    Vicki Hill
    Aug 13, 2025
    1.0
    Yesterday I went in to cancel my membership because I rarely use it since this location is not 24 hours and I am a night owl. Since it's already paid for this month, I requested to use the tanning bed. I am rather fair-skinned, so I never stay in for more than 5 minutes. The employee has to enter the time you request on their side, so the customer has no control of it. I wear glasses so I can barely see without them. I was standing in the sun bed and I was thinking this is longer than usual. I squint and look at the timer and low and behold it's already at 6 minutes 40 seconds. I quickly exited but the damage had been done. I am burnt to a crisp, red all over. I can't help but feel it was spite for me canceling my membership. If I were not already canceling, I certainly would be now. I had never had any issue with this location up until now. That was incredibly messed up.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Thomasville, NC?

Planet Fitness in Thomasville is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on weekends.

Where is the Planet Fitness gym located in Thomasville?

The gym is located at 835 Julian Ave, Thomasville, NC 27360.