Planet Fitness

4.4
513 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1659 E Dixon Blvd, Shelby, NC
28152, United States

Hours

Reviews

4.4
513 reviews
5 stars
383
4 stars
54
3 stars
13
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Cleanliness

Many customers praised the gym for its cleanliness and maintenance of equipment and facilities.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior and ineffective handling of customer complaints.

Parking and Towing

Customers expressed frustration over aggressive towing practices by a third-party company, leading to significant charges for booted vehicles.

Limited Hours

Many customers were disappointed with the gym's limited hours, especially the closure at 7 PM on weekends.
  • BB
    Brenda
    Nov 13, 2025
    5.0
    The tanning bed is awesome, and the staff makes you feel so comfortable.. I'm new here but felt at home with the employee, he walked me through every step with patience.. Thor is by far my favorite employee, you are awesome sir!
  • CC
    Chris
    Nov 11, 2025
    5.0
    At this gym for 5 years normally twice a week, sometimes three. Never had any problems. Staff has always been nice to me. I've not really ever had any complaints at all. I've never seen people there bother anyone. It's been great. Employees tend to change quite a lot, but as new ones have come in there haven't really been any issues with any of them so far.
  • YG
    Yohannes GG
    Oct 28, 2025
    1.0
    If your truck driver come here with your truck The Towing truck come they put boot in your truck pay $3000 , awful stay away from the location
  • LK
    Lisa King
    Oct 25, 2025
    1.0
    They allow a predatory Towing company patrol their lot, Mid-Nite Towing and Recovery LLC booted my husband’s truck while he was in it and charged him $3000 to take it off. Please beware!
  • ZS
    Zulu Sierra
    Oct 20, 2025
    5.0
    Excellent gym, very clean. Staff has always been friendly. Only wish it was 24/7.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Shelby, NC?

Planet Fitness in Shelby, NC is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM, with some variations on holidays.

Where is Planet Fitness located in Shelby, NC?

Planet Fitness is located at 1659 E Dixon Blvd, Shelby, NC 28152, USA.