The Eye Center Raleigh

Reviews

• BH

  Bart Halbert

  Feb 16, 2026
  3.0
  First time appointment at this place, front desk staff was very friendly, uses newer equipment compared to previous eye care location, but never heard back from the doctor on the results of my eye test. Guess everything was OK.
• CW

  Connie Welch

  Feb 13, 2026
  5.0
  My first visit to the North Hills location. All of the staff were very friendly and knowledgeable. A very pleasant experience. Thanks for all your help.
• AR

  Anthony Rodriguez

  Feb 11, 2026
  5.0
  Great customer service, the staff were wonderful. The doctor was amazing and my appointment was straight to the point. I never felt rushed or obligated / pressured into buying anything that I didn’t need . I will be back in the future for my annual eye exams or check ups .
• DG

  Deja Grayson

  Feb 7, 2026
  5.0
  I went to the eye doctor today for the first time in a long while, and as always, LensCrafters reminded me why I love them no matter what city I’m in. After my eye exam, I headed next door to the showroom and met the most amazing woman named Hannah—and from that moment on, my experience was nothing short of wonderful. Before my exam, I had already picked out a few frames and set them aside. I mentioned to Hannah how much I loved the glasses I already had on and that I really just wanted the same frame in a new pair. They were about a three-year-old design, so I knew it might be hard to find—but when I came out of my exam, the exact glasses I wanted were sitting in the tray. She somehow magically found them, and I already knew then that she was going to be incredible. Hannah walked me through everything so patiently. She went over my insurance in detail, gave me the best options, explained pricing clearly, and made sure I knew exactly what I could afford, what was covered, and what I’d be paying out of pocket. I never felt rushed or pressured. I spent about three hours there genuinely enjoying myself—trying on frames, learning about lenses, and taking my time being indecisive. Hannah was so thoughtful; she would check in on me, help other customers, and then come back to make sure I was comfortable and confident in my choices. In the end, we sealed the deal with three pairs of glasses plus an adjustment on the pair I was already wearing. She was absolutely amazing, kind, patient, and knowledgeable. I will definitely be coming back, and if Hannah isn’t available, I will gladly wait for her. This was such a positive, enjoyable experience from start to finish.
• PH

  Patricia Hinton

  Feb 4, 2026
  2.0
  I arrived early enough to be checked in. I still waited 25 minutes after my appointment time .Doctor was interrupted two times while doing my exam with the door closed. There were a lot of talking /laughing In the hallway while my exam was being performed . This was my annual exam had not been there in two years and my $10 co-pay turned into $125. .00. The only extra charge I knew about was the Ocular and that was $39 .00 First time going there, I give them five stars, but this time I will most likely will not be returning to this location

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