Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, and a variety of contact lenses (including our own brand, Scout). Also find friendly advisors and top-notch optometrists who can help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker North Hills
4154 Main at North Hills St., Raleigh, NC
27609, United States
Hours
Reviews
4.8
339 reviews
5 stars
315
4 stars
6
3 stars1
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, providing a positive shopping experience.
Product Selection
The store offers a wide variety of stylish frames at competitive prices, which customers appreciated.
Store Environment
The store is described as clean, modern, and comfortable, enhancing the overall shopping experience.
Efficient Service
Many reviews highlighted the quick and seamless service, with customers noting minimal wait times and efficient assistance.
Mixed Experiences
While most feedback was positive, a few customers reported issues with insurance acceptance and felt rushed during their visit.
- LCLa Verne Carter3 days ago5.0The store was clean and well organized. Latifah was amazing; very pleasant, extremely knowledgeable and took her time with me. Great example of superior customer service!
- TBTim BabiaszJan 6, 20265.0Maggie and the other ladies were super helpful and attentive when I had an issue with my frames. I will for sure be back after my next exam for my new glasses!
- MHMonique HowellJan 2, 20265.0Great selection, and the employees here are so nice. I was greeted as soon as I came in, and two ladies helped me find glasses. Also got a deal buy one get one 15% off, so I got two new pairs of glasses! Great location :)
- JCJosh CooperJan 1, 20265.0Amazing service! Mrs. Latifah was amazing and extremely sweet. Really go with the customers request whether it’s a distinguished look or a younger look they really move and make all their choice choices according to whatever the customer is requesting and they are very sweet people. I recently went there about a week ago and got an extremely nice pair of glasses that I love and make me feel more like an adult than I used to
- SSSierraDec 28, 20255.0Huge thank you to the Warby Parker team specifically at the North Hills location. I have been in a few times and every time the team is always super helpful. Most recently I was really struggling to figure out what size glasses I needed!! I think I ended up getting the entire team’s opinion in one way or another for the pair I ordered and they were all so kind while helping me out! I appreciate their service!
Frequently Asked Questions About Warby Parker North Hills
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker North Hills?
You only need your eyes to try on frames. If purchasing prescription glasses or contacts, bring a current prescription (digital or physical). For FSA or HSA payments, bring the card. You can also browse non-prescription options or book an eye exam.
Does Warby Parker North Hills accept vision insurance?
They are in-network with several major insurance carriers and accommodate out-of-network benefits; coverage varies by location and plan.
Are measurements and adjustments available at Warby Parker North Hills?
Yes, the store provides optical measurements and lifetime complimentary frame adjustments by an optician.
What is Warby Parker North Hills' return and exchange policy?
They offer a 30-day hassle-free return or exchange for eyewear and accessories purchased in-store or online. Contact lenses can be returned unopened within 30 days.
Can I buy gift cards at Warby Parker North Hills?
Yes, physical gift cards are available in-store and online, and e-gift cards are offered for immediate use.
What are the opening hours of Warby Parker North Hills?
Open Monday to Thursday 10:00 AM–6:00 PM, Friday and Saturday 10:00 AM–7:00 PM, and Sunday 11:00 AM–6:00 PM.
Where is Warby Parker North Hills located?
At 4154 Main at North Hills Street, Raleigh, NC 27609, USA.
Is Warby Parker North Hills wheelchair accessible?
Yes, the store has wheelchair-accessible entrances and parking.
What nearby places can I visit before or after shopping at Warby Parker North Hills?
You can visit nearby spots like Regal North Hills cinema for a movie, North Hills Astroturf Playspace for some outdoor fun, or enjoy dining at Chick-fil-A and Five Guys.
Where can I find nearby dining options around Warby Parker North Hills?
Several nearby dining options include Chick-fil-A, Five Guys burger restaurant, Pieology Pizzeria for Italian food, The BBQ Lab for barbecue, and The Q Shack.
Are there any nearby shopping centers or stores close to Warby Parker North Hills?
Yes, North Hills Shopping Center, EVEREVE women's clothing store, Tecovas shoe and clothing store, and Brighton fashion accessories store are nearby for more shopping options.