Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, and a variety of contact lenses (including our own brand, Scout). Also find friendly advisors and top-notch optometrists who can help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker North Hills
4154 Main at North Hills St., Raleigh, NC
27609, United States
Hours
Reviews
4.8
321 reviews
5 stars
296
4 stars
6
3 stars1
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff who provided excellent service without being pushy.
Shopping Experience
Many reviews highlighted a seamless and enjoyable shopping experience, with staff assisting in frame selection and adjustments.
Product Selection
The store offers a wide variety of stylish frames at competitive prices, appealing to a diverse customer base.
Efficiency
Customers appreciated the quick service and efficient checkout process, often completing their purchases in a timely manner.
Mixed Feedback on Insurance
Some customers expressed frustration regarding insurance acceptance, noting discrepancies between website information and in-store policies.
- MKMegan KeltonNov 17, 20255.0Kayla at the North Hills location went above and beyond to assist me in adjusting my new glasses and correcting an account and order return issue.She was personable and kind throughout our interaction and I will absolutely come back to this location after this experience!
- DEDan ElderNov 16, 20251.0I was texted 31 minutes before my eye exam that they don’t have a doctor to perform my exam. No communication prior to the exam other than a text 31 minutes before. I called the front desk and they offered no explanation or help. Thank you for absolutely nothing.
- DMDionne McGee (DG McGee)Nov 15, 20255.0What an amazing experience with such an amazing team! My menopause was flaring up and my vision was a bit blurry, so I headed to make some executive decisions with my new friends at Warby Parker!!! Excited about my new frames! Keep R🦁ARING! DGM
- KFKeith FlynnNov 14, 20255.0This is my 9th year buying glasses from Warby Parker—so that tells you I love the brand. However the service today from Kayla was absolutely incredible. From helpful hints on new styles to valuable input and a fun overall experience with everyone in the store. I left feeling like I made a new friend, had tons of laughs, all the while keeping it professional. In a world where choices abound, why not choose a place where customer service is top tier, personable, and authentic. It’s never a question of where I go to buy glasses but which cool new pair to select. With a helpful, knowledgeable, and low pressure staff you can’t go wrong here. Thanks team!!
- PWPam WoodNov 14, 20255.0Associates are very attentive and friendly. Love the product, the quality, and the variety. Only place I get my eyeglasses and my sunglasses. Constantly get compliments on my glasses and always tell them about Warby Parker.
Frequently Asked Questions About Warby Parker North Hills
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker North Hills?
You only need your eyes to try on frames. If purchasing prescription glasses or contacts, bring a current prescription (digital or physical). For FSA or HSA payments, bring the card. You can also browse non-prescription options or book an eye exam.
Does Warby Parker North Hills accept vision insurance?
They are in-network with several major insurance carriers and accommodate out-of-network benefits; coverage varies by location and plan.
Are measurements and adjustments available at Warby Parker North Hills?
Yes, the store provides optical measurements and lifetime complimentary frame adjustments by an optician.
What is Warby Parker North Hills' return and exchange policy?
They offer a 30-day hassle-free return or exchange for eyewear and accessories purchased in-store or online. Contact lenses can be returned unopened within 30 days.
Can I buy gift cards at Warby Parker North Hills?
Yes, physical gift cards are available in-store and online, and e-gift cards are offered for immediate use.
What are the opening hours of Warby Parker North Hills?
Open Monday to Thursday 10:00 AM–6:00 PM, Friday and Saturday 10:00 AM–7:00 PM, and Sunday 11:00 AM–6:00 PM.
Where is Warby Parker North Hills located?
At 4154 Main at North Hills Street, Raleigh, NC 27609, USA.
Is Warby Parker North Hills wheelchair accessible?
Yes, the store has wheelchair-accessible entrances and parking.
What nearby places can I visit before or after shopping at Warby Parker North Hills?
You can visit nearby spots like Regal North Hills cinema for a movie, North Hills Astroturf Playspace for some outdoor fun, or enjoy dining at Chick-fil-A and Five Guys.
Where can I find nearby dining options around Warby Parker North Hills?
Several nearby dining options include Chick-fil-A, Five Guys burger restaurant, Pieology Pizzeria for Italian food, The BBQ Lab for barbecue, and The Q Shack.
Are there any nearby shopping centers or stores close to Warby Parker North Hills?
Yes, North Hills Shopping Center, EVEREVE women's clothing store, Tecovas shoe and clothing store, and Brighton fashion accessories store are nearby for more shopping options.