Business Details
About
Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
650 reviews
5 stars
566
4 stars
40
3 stars7
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and attentive, particularly highlighting individuals like Valerie, Moses, and Anthony for their exceptional service.
Product Effectiveness
Numerous reviews noted significant pain relief and improvement in foot health after using the arch supports, with many customers expressing satisfaction with the results.
Consultation Experience
Customers appreciated the thoroughness of the consultations, with staff taking time to explain the products and processes, ensuring clients felt comfortable and informed.
Sales Pressure
Some customers reported feeling pressured during the sales process, with mixed feelings about the pricing and high-pressure tactics used by some staff.
Follow-Up Support
Several reviews mentioned positive experiences with follow-up support from staff, indicating a commitment to customer care beyond the initial sale.
- MVMyra Vaughn1 day ago5.0The day I went into The Good Feet Store, I was in such pain (October 2025). It was a pain I let myself become accustomed too. That day we meant Anthony Rey Marquez, the Senior Arch Support Specialist, what a pleasant young man. He knew his business. He knew what I needed, and he knew how to explain it and show me. I'm the kind of person that says, "get right to the point" but I listened carefully. Anthony was patient with me and when he showed me how the process worked I was willing to try. When I did, I saw and felt the difference right away. I was more steadier and confident on my feet. It was an investment that my husband and I agreed upon. Today I'm walking like a champ, well not yet, but well on my way. I Still have a ways to go, but I'm doing so with confidence, comfort and style. Thank you, Anthony and The Good Foot Store--Mercantile Dr. Raleigh NC I look forward to continuing working with you company.
- LCLynn Cope2 days ago5.0I have only been using the inserts for a couple of days. I am very pleased with the progress.
- SFSylvia FullerNov 12, 20255.0Valerie was great. Very informative and answered all my questions.
- KAKenneth ArringtonNov 12, 20255.0I want to give a shout out to Moses Lewis of the Raleigh Good Feet Store. He was very patient and informative. He made me feel comfortable and gave me hope for my aching feet. He explained everything to the T about the products. He also gave me great details about financing and the various options. While it is a little pricey, I look at it as an investment to my overall health. Again, Moses was great and very compassionate. I could not leave there without my arch supports.
- BGBill GeisslerOct 28, 20251.0Way to expense and not nearly high tech, just stepping on a flat pad and walking around the room is not enough. I am going with the program but I am not optimistic that it will do anything- hope I am wrong
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet Arch Supports different from inserts and insoles available online or in drug stores?
Good Feet Arch Supports are designed to provide firm yet flexible support that helps correct poor foot biomechanics, offering long-term pain relief solutions.
Can arch supports help if I buy good shoes but my feet still hurt?
Yes, often foot pain is due to foot biomechanics rather than shoes alone. Good arch supports stabilize the foot and can alleviate pain caused by common foot-related problems.
Can I take my arch supports home on the same day I purchase them?
Yes, for customers aged 6 and up. Once fitted at The Good Feet Store, you can wear your new arch supports home immediately as they stock full inventory on site.
How do I get a free fitting at The Good Feet Store?
Simply visit the store at your convenience; no appointment is necessary. However, if you prefer, you can schedule an appointment online.
Can I use HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement through HSA or FSA accounts. Check with your plan administrator for specific eligibility as some account types like LPFSA or DCFSA do not cover arch supports.
What are The Good Feet Store's hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is The Good Feet Store accessible for customers with disabilities?
Yes, the store has wheelchair accessible restrooms and onsite services to accommodate all customers.
What nearby places can I visit before or after my appointment at The Good Feet Store?
You can visit nearby spots like Waxing the City for beauty services, Hollywood Feed for pet supplies, and StretchLab for fitness and stretching classes, all conveniently close to the store.
Are there dining options near The Good Feet Store?
Yes, there are several nearby restaurants such as Crumbl - Raleigh, BB's Crispy Chicken, and Torchy's Tacos where you can enjoy a meal before or after your visit.
How can nearby shopping options enhance my visit to The Good Feet Store?
You can complement your visit by exploring nearby shopping options like The Gatorbug of Raleigh for women's clothing or Midtown East shopping center for various retail stores, making it convenient to run multiple errands in one trip.