Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.6
1,086 reviews
5 stars
831
4 stars
163
3 stars
31
2 stars16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback indicates inconsistency in staff friendliness, with some employees being described as rude and unprofessional, negatively impacting customer experience.
Cleanliness
Many customers praised the cleanliness of the facility, including locker rooms and workout areas, although some noted issues with the cleanliness of the gym restrooms.
Equipment Availability
While most reviews highlighted a good variety of equipment, some customers expressed frustration over the availability of machines during peak hours.
Customer Service
Several reviews mentioned poor customer service experiences, particularly regarding inconsistent enforcement of gym policies and lack of responsiveness to member inquiries.
Amenities
Customers appreciated the variety of amenities offered, such as massage chairs and 24-hour access, but some noted issues with basic amenities like hot water in showers.
- TVTawny V3 days ago4.024-hour spot near my cousin, glad I’m a member. The location was very convenient as it was just down the street. Probably one of the first time I’ve visited a location that has tons of machines which made it easier to get a workout in. The service was good. Would recommend if you plan on joining a gym this is a great location
- RRReggieNov 9, 20255.0I joined this PF a year ago after my old gym closed down. Honestly, I had low expectations based on online complaints (of other PF gyms). I’m realizing now some people are miserable and love to complain. This location has been great. The staff is so nice! They always greet you and wish you a great workout. And always wish you a great day when you’re leaving. They constantly vacuum, dust, mop and refill sanitizing spray stations. The machines are well maintained and rarely broken. As for the members that work out, the vast majority just “get after it” heads down and don’t park on the machines. You’ll have the occasional but most people are very respectful and clean the machines after they use it. Most people dress very respectable but I do wish there was some type of dress code enforcement for the occasional scantily clad ladies (ie butt cheeks exposed/bikini top etc - not talking yoga clothes). All in all, this is a great gym. Highly recommend!
- SSSandra SantanaOct 21, 20255.0Yupiii excelente bendiciones
- WJWillie Walker Jr.Oct 3, 20255.0Staff was nice and the facility was clean.
- MSMarcella SalinasSep 29, 20251.0I am writing this review to warn others about the consistently poor customer service at this location. For a gym that promotes a "Judgement Free Zone," the attitude of one employee is incredibly judgmental and unwelcoming. The woman with black hair at the front desk has been rude and unprofessional on four separate occasions. She never greets customers, always seems to be in a bad mood, and answers questions with a dismissive and negative attitude. It's a shame because the other staff members are friendly and the facilities are decent. However, the hostile environment created by this one employee is enough to drive customers away. My family and I have officially canceled our Planet Fitness membership because of her. We will not return as long as she is working there.
Frequently Asked Questions About Planet Fitness
What is Planet Fitness and where is this location situated?
Planet Fitness is a gym and fitness center that provides a welcoming Judgement Free Zone® for members to build strength at their own pace. This location is at 3121 Leland Dr, Raleigh, NC 27616.
What are the hours of operation for this Planet Fitness location in Raleigh?
This Planet Fitness location is open 24 hours a day, 7 days a week. Holiday hours vary, with some early closings or adjusted times.
What services can I expect at Planet Fitness Raleigh (Forestville Commons)?
Services include Classic Access, Mobile App, Free In-Club Fitness Training (ICFT), Classic Wifi, Wellness Center Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half-Price Cooler Drinks, Fitness Training, Premium Perks, and Virtual Fitness Training.
How can I join or learn about membership pricing for Planet Fitness?
You can learn about memberships and pricing on the Planet Fitness website or by visiting their online gym memberships page. They also have an app available for iOS and Android to explore options.
Is there a Planet Fitness mobile app available for workouts and fitness tracking?
Yes, the Planet Fitness mobile app is available on both iOS and Android platforms, offering hundreds of ways to get strong from anywhere.
What nearby places can I visit before or after my workout at Planet Fitness?
Nearby you can visit Roadrunners Pizza and Subs for a meal, Nail Forum for beauty and spa services, and Lowes Foods supermarket for grocery shopping.
Are there convenient services like dry cleaning or a pharmacy near Planet Fitness?
Yes, Triangle Dry Cleaners is nearby for laundry needs, and Pivot Physical Therapy offers health services close to the gym.
Where can I find ATM services near Planet Fitness in Raleigh?
Near Planet Fitness, you can access ATMs including Bitcoin Depot - Bitcoin ATM, Truist ATM, and SunTrust ATM.
Does Planet Fitness Raleigh have any social media presence for updates and community interaction?
Yes, this Planet Fitness location maintains a Facebook page at facebook.com/211862135881090 and a Twitter handle @PlanetFitness for news and community engagement.
What should I know about the judgment-free environment at Planet Fitness?
Planet Fitness promotes a Judgement Free Zone® where all individuals can focus on their fitness goals in a welcoming and supportive space regardless of their experience level or background.