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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Worst company! A complete waste of time. What took 24 hours at another company took this company over four weeks and they were still not able to do anything. Just to be told that because I live in another city, it's why they "ignored" the referral. Waste of time and energy, never again. I would give zero stars if I could. I already reached out to the medical company to find me a more Professional company to work with. I was told several times to send the fax to them; if I was too far away, They could just call to let me know that. Would have kept it moving and found another company. The people all seem alittle incompetent... seem like they have no clue. I wish the other company would of taken my insurance, this has been the worst like pulling teeth here.
GM
Ginny Moorefield
Jun 3, 2025
1.0
I can’t get anyone to answer the phone or emails! I’ve been waiting since March 28 (today is June 3) for someone to replace the battery in my son’s lift. After an incorrect invoice, we (case manager and I) have called and emailed numerous times and have received no answer. I have contacted the local consumer reported bc I have to get this lift fixed!!!!
AE
Angela Edwards
Apr 7, 2025
5.0
Rich was super helpful in getting my son's activity chair! He now has the correct size chair with all the support he needs and he received within a timely manner! Rich was very knowledgeable and professional through entire process and I would definitely recommend him and this company to anyone! In fact, I'm going to start using them for all of my son's equipment needs!!!
AD
Amy D.
Dec 12, 2024
2.0
Can't get anyone to call me back - left 3 messages in voicemail - oh and they say you will be contacted within 24 hours - NOT. My contacts that I got my son's wheelchair thru have left the company and apparently I have fallen into a black hole and get no new contacts.
AA
Ashley Ayers
Sep 27, 2024
5.0
I have retracted my previous poor review with the experiences we had with Gordon because Todd has been absolutely AMAZING with helping my husband with his parts and repairs he needs! He's very kind and personable. As long as he stays with the company, you're in good hands! 10/10 for him! Thankfully, Gordon is no longer with the company.
Frequently Asked Questions About National Seating & Mobility
What type of mobility solutions does National Seating & Mobility in Raleigh provide?
National Seating & Mobility builds one-of-a-kind mobility solutions that are comfortable, safe, and tailored to work completely in sync with each client to deliver independence and self-reliance.
Where is National Seating & Mobility located in Raleigh?
They are located at 7231 ACC Blvd, Suite 103, Raleigh, NC 27617, USA.
What are the business hours of National Seating & Mobility in Raleigh?
They are open Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays.
Does National Seating & Mobility offer any clinical support services?
Yes, they provide flexible, highly professional clinical support to physicians and therapists.
How can I contact National Seating & Mobility in Raleigh?
You can call them at +1-984-232-6471 or email Raleigh@nsm-seating.com.
Are there wheelchair-accessible parking and in-store shopping options available at National Seating & Mobility?
Yes, the location has wheelchair-accessible parking and offers in-store shopping.
What services does National Seating & Mobility offer?
They offer remote evaluations and service & repair for mobility equipment.
Which nearby health-related facilities can I visit near National Seating & Mobility?
Nearby health-related facilities include American Health Services - Raleigh, NC (pharmacy), Rotech (medical supply and hospital equipment), and American Health Services (hospital equipment and supplies).
How can nearby places like Rotech and American Health Services support my visit to National Seating & Mobility?
You can complement your mobility solutions by visiting Rotech or American Health Services nearby for additional medical supplies or equipment, ensuring comprehensive care during your visit.
What other nearby services are available around National Seating & Mobility in Raleigh?
Nearby services include home services by Renewal by Andersen, automotive services at J.A. King, and HVAC services by Triangle Heating & Cooling, useful if you need complementary assistance in the area.