LensCrafters

4.8
820 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4351 The Circle At North Hills St, Raleigh, NC
27609-5784, United States

Hours

Reviews

4.8
820 reviews
5 stars
768
4 stars
14
3 stars
4
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, patience, and helpfulness.

Knowledgeable Staff

Many reviews noted the staff's expertise in guiding customers through frame and lens options, ensuring a tailored experience.

Positive Experience

Overall, customers reported a pleasant shopping experience, often mentioning their satisfaction with the selection and the welcoming atmosphere of the store.

Quick Service

Several customers appreciated the efficiency of the service, noting quick assistance and prompt delivery of glasses.
  • ES
    Emmett Starnes
    Jan 1, 2026
    5.0
    Hannah was amazing and super knowledgeable. This was the easiest eye ware purchases that I have ever made. Will be returning for future purchases.
  • GJ
    Grace Jaeger-Sandruck
    Dec 29, 2025
    5.0
    Today I was helped by Kayla! She was fantastic; her customer service skills were impeccable. She was friendly and welcoming and provided all the answers to all my questions. Would highly recommend seeing her if you go to Lens Crafters in North Hills!
  • SH
    Shannon Hardy
    Dec 26, 2025
    5.0
    Great selection, location, price point, and service! I will definitely return. Also note that LensCrafters takes NC State Employee eye insurance with $200 credit. I especially appreciated Hannah’s help in finalizing my choice!
  • KW
    Kurtis Woods
    Dec 20, 2025
    5.0
    Heather is amazing at making frames comfortable! I am someone who is very bad at describing what feels off with frames, but she was able to spot adjustments and suggest changes just by looking at me wearing them. The best person to ever help me with my glasses!!
  • JL
    Jessica Lamb
    Dec 20, 2025
    5.0
    My experience here was wonderful. This was the first time I have ever purchased prescription glasses, and I am 47. I had no idea what style I might like or what kind of lenses were best. I was completely in the dark. Larry helped me with absolutely everything and was just so great to work with. I can’t wait to pick up my new frames!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.