LensCrafters

4.8
781 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4351 The Circle At North Hills St, Raleigh, NC
27609-5784, United States

Hours

Reviews

4.8
781 reviews
5 stars
729
4 stars
14
3 stars
4
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of employees like Taz, Kayla, and Hannah.

Expertise

Reviewers highlighted the staff's professionalism and expertise in helping them choose the right glasses and lenses, making the experience enjoyable and stress-free.

Efficiency

Many customers noted the quick service and prompt assistance, with several mentioning that their glasses were ready in a timely manner.

Atmosphere

The store was described as welcoming and pleasant, contributing to a positive shopping experience for customers.

Repair Services

Customers appreciated the free repair services offered, with several reviews mentioning quick fixes and helpful staff during repair visits.
  • DG
    D G
    Nov 17, 2025
    5.0
    This is my first pair of prescription glasses and my experience was great. Kayla was awesome, patient, professional, and went above and beyond to explain to me all of the options available. I would definitely recommend this location and I’ll look to work with Kayla again in the future.
  • LC
    Lidana C
    Nov 14, 2025
    5.0
    Marial was amazing!!!! She was patient and very kind, explained everything and provided excellent customer service.
  • MD
    Mariah Davis
    Nov 12, 2025
    5.0
    Excellent service and quick assistance! They are also very knowledgeable and answer questions well!
  • JM
    Jamie Mabe
    Nov 4, 2025
    5.0
    Kayla is awesome! She patiently helped me find the right fit and style glasses. She took the time to listen and worked with me and hearing what I liked in the glasses I saw in the end I have a pair of glasses that I absolutely love!!! I usually don’t feel so happy with my glasses selection so thank you, Kayla!!!
  • PH
    Paulino-Fernandez Household
    Nov 2, 2025
    5.0
    I visited LensCrafters to get new lenses for my glasses and received excellent service. Taz helped me from start to finish and was extremely knowledgeable, friendly, and attentive. The process was smooth and prompt. I truly appreciated the customer care. I highly recommend this location.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.