Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
396 reviews
5 stars
359
4 stars5
3 stars4
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Mel and Malaki for their exceptional service.
Product Knowledge
Several reviews noted the staff's expertise in helping customers choose the right frames and lenses, with specific mentions of staff providing detailed information about products.
Mixed Experiences
While most feedback was positive, some customers reported issues with incorrect prescriptions or dissatisfaction with specific staff interactions, indicating inconsistency in service.
Efficiency
Customers appreciated the quick service, with many noting that their glasses were ready within a short time frame, often under an hour.
- RHroderick howard4 days ago1.0I have used LensCrafters for the last 3 years with good service but this year having to wait a week or longer for glasses I’m sorry I will not be using them again! I have a travel assignment to go to and can’t until my glasses get back!! The only good thing is the employees at this location are amazing and very good and I don’t blame them but I do blame LensCrafters
- DHDonald HamptonJan 2, 20265.0Mel provided excellent customer service during my visit today. This is the second time that Mel has taken care of me during my visit.
- BMBlake MorganDec 30, 20255.0Great in-store selection and ordering experience with Mel! Efficient, knowledgeable and assistive. I don't prefer in-store but would return to this location. All of the staff were friendly and helpful upon entering.
- NLNeferteria LightseyDec 27, 20255.0Katie Weiss is the ABSOLUTE BEST she took very good care of me I appreciate her kindness friendliness and most importantly professionalism. Will come back again.
- ATAlexia TownsDec 24, 20251.0I was told by 2 associates In store that they accepted wellcare Medicaid. Then called to confirm and make an appointment. WILL then told me they don't. Seemed a bit discriminatory. .........
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyecare services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ralph Lauren, Ray-Ban Meta, Oakley Meta, Michael Kors, Tiffany & Co., and many more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their appointment link or by visiting the LensCrafters website for the Triangle Town Blvd location.
What are the operating hours of LensCrafters in Raleigh?
LensCrafters is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup for purchases made at their store.
What payment methods does LensCrafters accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby dining options are available when visiting LensCrafters at Triangle Town Center?
Nearby dining includes Ted's American Restaurant, Auntie Anne's pretzels, Charleys Philly Steaks sandwich shop, California Pizza Kitchen, Chick-fil-A, and Happy Welding cafe.
Are there shopping options near LensCrafters at Triangle Town Center?
Yes, you can visit nearby stores such as Express Factory Outlet, THE LIMITED, Pandora jewelry, Regent Jewelers, Payless ShoeSource, The Walking Company, Victoria's Secret & PINK, and more within Triangle Town Center.
Is parking available near the LensCrafters location?
Yes, parking is available at the Triangle Town Center, making it convenient for customers visiting LensCrafters.