LensCrafters

4.7
384 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5959 Triangle Town Blvd, Raleigh, NC
27616-3269, United States

Hours

Reviews

4.7
384 reviews
5 stars
352
4 stars
4
3 stars
3
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting individuals like Mel and Malaki for their helpfulness and professionalism.

Product Knowledge

Many reviews noted the staff's extensive knowledge about eyewear options and prescriptions, which contributed to a positive shopping experience.

Efficiency

Several customers appreciated the quick service, with many receiving their glasses on the same day or within a short time frame.

Positive Atmosphere

The store was frequently described as having a friendly and welcoming environment, making customers feel comfortable during their visits.

Mixed Experiences

While most feedback was positive, a few customers reported issues with incorrect orders or less satisfactory interactions with certain staff members.
  • TT
    Tiani
    Nov 16, 2025
    5.0
    Christa, Malachi and Kayleigh were very patient with my husband and I when ordering our meta glasses. Nice, professional, and super informative! Thanks so much. Can’t wait for our glasses to come in.
  • PR
    PATRICIA Rosario
    Nov 12, 2025
    5.0
    I really appreciated the team they all worked quickly but didn’t rush me and answered my questions. Friendly and polite staff who kept me informed throughout the whole experience. I also want to thank Mel for helping my daughter and I pick out some pretty glasses ❤️ and I enjoyed our pleasant conversations.
  • DL
    Destiny Lee
    Oct 25, 2025
    5.0
    Malaki was amazing and did a great job helping us find the perfect pair of glasses! They also have great deals !!
  • BJ
    Beverly Johnson
    Oct 15, 2025
    5.0
    My experience in the store was commendable. Thanks to an awesome team. I sincerely appreciate you all going over and beyond to assist my needs.
  • AI
    Akram Ibrahim
    Oct 7, 2025
    5.0
    Mel at LensCrafters was awesome! Super friendly, patient, and really helped me find the right frames that fit my style. She showed me all the options and gave honest feedback on what looked good. Everyone there was respectful and helpful too, great vibes all around. Mel also showed me the new Meta glasses and explained how they work. Super cool stuff, but I decided to stick with regular glasses for now. Overall, great experience and top-notch service. Definitely recommend checking out LensCrafters and asking for Mel! 🤙

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.