Eyemart Express

4.8
911 reviews

About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
5501 Capital Blvd, Raleigh, NC
27616, United States

Hours

Reviews

4.8
911 reviews
5 stars
841
4 stars
37
3 stars
6
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with specific mentions of individuals who provided exceptional service.

Speed of Service

Many reviews highlighted the quick turnaround time for glasses, often noting that they were ready in under an hour.

Product Quality

Customers expressed satisfaction with the quality of glasses and the variety of options available, including affordable prices.

Negative Experiences

Some customers reported negative experiences with specific staff members, citing rudeness and poor customer service.

Appointment Issues

A few reviews mentioned difficulties with scheduling appointments and issues with insurance acceptance.
  • YY
    Yolanda
    2 days ago
    5.0
    Angela, and the other teammates were very helpful with helping my family and I with frames, lenses and etc.,also the optometrist next door was very kind during my family and I eye exam. I would definitely recommend Eyemart. They also are very affordable in my opinion.
  • JM
    Jamielynne Murray
    5 days ago
    5.0
    I took my son to Eyemart express and I explained what our situation was, they were extremely helpful, super friendly and was able to help me get glasses for my son and in the SAME DAY! Price for frames is reasonable, I was able to get 2 frames for my son and they look great on him! Highly recommend to anyone who needs glasses in the same day!
  • TO
    Tracie Otto
    Nov 16, 2025
    5.0
    It was so refreshing to have Karen help me pick out frames. I have worn glasses since I was 6 years old, and this is the first time someone listened to me. I normally have to get frames from the kids section because my face is narrow. Karen measured the size I needed and went to a drawer and pulled out about 10 frames for me to try. I would have never seen them! She knew the Ann Taylor Petite would be best for me. I picked out two frames for daily and sunglasses. It just really meant a lot to me to have someone honest with me on what fits me best. Also, she also boosted sales for your store as I bought 2 designer frames rather than $50 frames from the kids section. I will definitely come back when needed and ask for Karen.
  • KW
    Katherine Whisnant
    Nov 12, 2025
    5.0
    Everyone there was so nice and accommodating and helpful. They had options for cheaper frames and they also had a lot of name brand and designer frames too. You can make an appointment for an eye exam or just walk in and ask for an eye exam and they fit you in, which I really liked as I have adhd and making and keeping appointments can be difficult for me. I would absolutely recommend it.
  • YY
    Yvette
    Oct 30, 2025
    1.0
    Even though the exam is separate from the EyeMart I would like to suggest to customers. If you want to be treated as a human please go elsewhere for an eye exam! Ida was horrible, dismissive and passive aggressive! She used the phrase “most people” loosely in every other sentence as if she was better than me! I will say this WORSE experience! Sad part is no one was there in the eye care center nor EyeMart that could assist. Even though it is separate it was still a bad look on the overall experience! I know she will not get in trouble because she was quick to offer up her manager’s information without me asking. So I knew she felt like her behavior was ok! I will say this the world is way different now and I pray she never encounters the wrong person with her attitude. If you want to be treated as a human go somewhere else. Ida is the worse and the sad thing is for no reason! From the moment I walked in she was terrible! So one star is way too much for EyeMart & 20 20 vision as a whole!

Frequently Asked Questions About Eyemart Express

What types of eyewear does Eyemart Express offer?

Eyemart Express offers more than 2,000 frames including designer brands and safety eyewear, as well as prescription and non-prescription glasses.

Can I get my glasses made the same day at Eyemart Express?

Yes, Eyemart Express has an in-store lens lab at every location and makes 90% of glasses the same day.