Personal Service in the comfort of your home!
We set out to provide quality care for the residents in the Southeastern United States. Understanding that staff is the single most important component of our ability to care for patients, our employees go through a rigorous back ground check, engage in training sessions, and stay up to date on industry standards in order to provide our patients with quality care.
Black Pearl Home Care gives people the option to choose what services they need so they’re not paying for things they don’t need. Our company is customer-centric, because we feel like it’s the right thing to do, and we think out patients and their families think so too
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.