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Home Instead

4.8
(36 reviews)

Business Details

3601 Trent Rd, New Bern, NC
28562, United States
(252) 408-5568
https://www.homeinstead.com/home-care/usa/nc/new-bern/759/

About

Home Health Care ServiceSenior Citizen Center
Home Instead provides personalized, non-medical in-home care for older adults in New Bern, NC. Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve New Bern and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
3601 Trent Rd, New Bern, NC
28562, United States

Hours

Reviews

4.8
36 reviews
5 stars
34
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • HB
    Hollis Barbaro
    Jan 22, 2026
    3.0
    Home instead provided care for my dying stepfather. The manager Peg was very organized and kind in her approach, we had challenges with billing, where inappropriate amounts were added onto bills as well as a 3% surcharge for credit card when I was paying by check. Monitor your bill closely! Additionally, although most caregivers were helpful and supportive of the care, one person came in on the weekend and was not capable of providing the care that my stepfather needed. She inappropriately called in a weekday caregiver on her weekend off instead of calling the agency that she worked for.
  • JA
    Janice Allen
    Oct 20, 2025
    5.0
    555555!!! The aide from Home Instead was a life saver to me. She did such an awesome job with my dad who had severe dementia. My dad even called her an extraordinary person and always enjoyed her visits! She showed not only great compassion but also wisdom in dealing with his different moods. My overall experience with Home Instead was quite positive.
  • SM
    sean mabe
    Oct 19, 2025
    5.0
    I recently re-painted an office here for Matt. He was very accommodating and took the time to show me around the whole facility. Really appreciated how organized and welcoming it was, I would recommend to anyone in need of their services!
  • KM
    Kathy March
    Apr 10, 2024
    5.0
    Home Instead has provided excellent companionship to my elderly father. They are prompt, professional and always willing to accommodate needed schedule changes.
  • JF
    Julie Frazier
    Oct 4, 2019
    5.0
    Home Instead is the place that you can totally feel comfortable with, for Mom or Dad. After moving to New Bern just a few years ago, we met JD and Lee and felt comfortable from the start. Their caring attitude permeates throughout their organization. The perfect choice at a difficult time....

Frequently Asked Questions About Home Instead

What types of senior home care services does Home Instead in New Bern, NC provide?

Home Instead offers services including respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctor's appointments, and live-in companions.

Where is Home Instead located in New Bern, NC?

Home Instead is located at 3601 Trent Rd, Suite 4, New Bern, NC 28562, USA.

Brand Certified Facts from Home Instead

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Certified March 01, 2026Yext Knowledge Graph
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