GNC

Reviews

• DS

  Donald Shreve

  Nov 11, 2025
  1.0
  If I could give this store, and GNC in general zero stars, that would be my rating. I recently purchased a bag of Hair, Skin & Nails mixed berry, soft chews, and found several hard, foreign objects inside a chew. Luckily, I didn't break a tooth. I immediately called GNC customer service and they were lackluster about the whole incident. They did ask for me to send photos of the object and packaging but declined when I offered to send them the product with the foreign object. I was shocked that they didn't want to investigate the product further which may have meant a recall to protect other consumers. That was not concerning to them at all. When I went back to Morehead City, the "consultant", Magen, charged me for a replacement bag and offered no caring, customer service and no concerns about product contamination. She seemed to think she was doing me a favor by taking the product back because it had been over 30 days since I purchased the bag. After calling customer service back, their "fix" in all this is to give me 300 points, equalling $10.00 toward a product that costs $19.00. Most appalling is that they seem totally disinterested in consumers' possible exposure and/or harm due to their product. I've shopped at GNC down through the years and it's not the same. I wanted to share my experience so others will be aware. I will not be shopping at GNC.
• TH

  Terreka Humphrey

  Nov 1, 2025
  5.0
  I always have a great experience at this GNC, and that’s why I don’t mind making the trip from New Bern. Russ was extremely helpful with my order and really knowledgeable about the products I was looking for. He paid attention to what I needed and made sure I left with the right things for my situation. Customer service like that keeps me coming back. Highly recommend this location!
• BJ

  Brandi Jones

  Sep 7, 2025
  1.0
  This place is never open on time. I’ve tried 3 separate times to get protein powder and the store isn’t open when it says it should be. It’s 11:30 and the store is closed… sign says opened at 11. So frustrating cause I drove from Havelock.
• MS

  Michael Smith

  Sep 7, 2025
  2.0
  Pulled up at 11 am on a Sunday, nobody there. Another gentleman was waiting as well. This is the 3rd or 4th time ive come during "store hours" for nobody to be there. Unfortunate as it is the only supplement store in the area.
• JH

  Jeff Humphrey

  Jan 14, 2023
  1.0
  I gave it a 1 star because I could give less. I visited the store on Saturday. Zero customer service, & not much of a variety of stock. I won't be back.

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