Brand Certified
Home Instead
4.6(24 reviews)
Certified by Home Instead • Apr 05, 2026
Business Details
310 W Franklin St, Monroe, NC
28112, United States
Certified by Home Instead • Apr 05, 2026
(704) 993-6012
Certified by Home Instead • Apr 05, 2026
https://www.homeinstead.com/home-care/usa/nc/union-stanley-counties/578/
Certified by Home Instead • Apr 05, 2026
About
Certified by Home Instead • Apr 05, 2026
Home Health Care Service
Home Instead provides compassionate, reliable in-home care for seniors across Union, Stanly, Anson and Lancaster Counties. Veteran owned and operated for 20 years. Our services are available 24/7, ensuring your loved ones receive the support they need whenever they need it. From companionship and personal care to specialized Alzheimer's and dementia care, our dedicated team is here to make aging in place a safe, comfortable, and dignified experience. Call today to schedule a free home care assessment and discover how we can support your family’s needs.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by Home Instead • Apr 05, 2026
Hours
Certified by Home Instead • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.6
24 reviews
5 stars
21
4 stars
1
3 stars0
2 stars0
1 star
2
- RGRuth Green-WaiteNov 3, 20245.0I highly recommend Home Instead Monroe. My sister with Alzheimer's Disease was in an assisted living facility in Albemarle. She would often get frustrated because she wanted to go outside more than what the facility could accommodate, as she needed constant supervision. I contacted Home Instead, who was able to provide companion care. Stephanie would visit my sister several days a week and take her out for lunch, take her shopping, or just take her outside so that my sister could work in the garden. My sister was extremely happy, as it gave her back some of her independence. When it was time to move my sister to another location, Stephanie help my sister pack up almost all of my sister's things, so I had very little to do other than load it up. I was very pleased that Home Instead was able to provide this service for someone in assisted living and will definitely use their services again, if the need arises.
- DWDaneisha WashingtonMay 15, 20245.0Home instead is a wonderful company that assist in a variety of aid . Not only do they build bonds with the employees and client home instead is a company that creates loyalty.
- FDFrances D'AmbrosiaAug 4, 20221.0Home instead aid stole my jewelry, ie. wedding diamond band, ring, diamond engagement ring, diamond tennis bracelet, gold women's watch, my fathers service pins with sapphires and more. Nothing was done about it. Called a number of times to speak to the owner, but never responded to my calls. Will consult an attorney.
- KRKristen ResslerJul 5, 20221.0Horrible. Uncaring and employees will take advantage of your loved one and steal from the patients. One employee Robin King stole items and denied even when confronted and said items were in her car. She manipulates patients especially ones that are confused. We have consulted an attorney and provided lots of phots/evidence of the theft.
- KKKimberly KimboJan 4, 20195.0Kesha always very nice and flexible with changes. I always bother her after hours and she is so sweet!!! K.Wade
Frequently Asked Questions About Home Instead
What types of in-home care services does Home Instead provide?
Home Instead offers compassionate in-home care including companionship, personal care, and specialized Alzheimer's and dementia care across several counties.
Is Home Instead a veteran-owned company?
Yes, Home Instead is veteran owned and operated for over 20 years.
What are Home Instead's hours of operation?
Home Instead is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Home Instead located in Monroe, NC?
Home Instead is located at 310 W Franklin St, Ste 107, Monroe, NC 28112.
Does Home Instead accept credit card payments?
Yes, Home Instead accepts American Express, Discover, and Visa credit cards, as well as checks.
How can I schedule a free home care assessment with Home Instead?
You can schedule a free care consultation by calling them directly or visiting their online booking page through their reservation URL.
Is Home Instead's location accessible for individuals with disabilities?
Yes, the facility has wheelchair accessible seating and restrooms, including unisex and wheelchair-accessible restrooms.
Are there any banks near Home Instead for convenient banking while visiting?
Yes, Trinity Bank, Wells Fargo Bank, and Fifth Third Bank & ATM are located nearby for your banking needs.
What nearby venues or event spaces can customers visit around Home Instead?
Customers can check out The Bottle Factory Venue, a popular event space close to Home Instead.
Are there any legal services near Home Instead that customers might find useful?
Yes, several law offices including Law Office of Huffman and Kendrick, Fisher Lewis R Attorney, and Crow Law Firm are located near Home Instead.
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