Home Instead

4.6
24 reviews
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Business Details

310 W Franklin St, Monroe, NC
28112, United States
(704) 296-5070
https://www.homeinstead.com/home-care/usa/nc/union-stanley-counties/578/
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About

Home Health Care Service
Home Instead provides compassionate, reliable in-home care for seniors across Union, Stanly, Anson and Lancaster Counties. Veteran owned and operated for 20 years. Our services are available 24/7, ensuring your loved ones receive the support they need whenever they need it. From companionship and personal care to specialized Alzheimer's and dementia care, our dedicated team is here to make aging in place a safe, comfortable, and dignified experience. Call today to schedule a free home care assessment and discover how we can support your family’s needs.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
310 W Franklin St, Monroe, NC
28112, United States

Hours

Reviews

4.6
24 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • TT
    T
    Sep 29, 2025
    5.0
    I just removed an unfavorable review of this company. I hope the review did not affect their reputation. Am writing to clear up what happened. I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it. The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma. So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened. They are a good home health care company. So am writing here to apologize to them and their staff. In the future my other half will handle all communication and scheduling with the home health care agency. So if you are reading this consider this company for your loved ones. They do a good job and I was unjustified in being overly aggressive and should have controlled myself. Thanks again Home Instead for all you have done for us the past year and a half. Tom G.
  • MS
    Melanie Swan
    Sep 9, 2025
    5.0
    I had a wonderful experience with Home Instead in Monroe. My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment. Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day. Cher was the caregiver and she was excellent with my mom who has Alzheimer's. She was friendly and took care of her every step of the way. Although we're not at the point where I need help on a regular basis, once I do, I will definitely give Home Instead a call. Thanks so much for getting us out of jam.
  • PK
    PETER KRONES
    Jun 8, 2024
    5.0
    This is a fine service. They have well rained home care workers andexcellent supervisors. I am especially impressed with nurse Emily. This work is her purpose!
  • FD
    Frances D'Ambrosia
    Aug 4, 2022
    1.0
    Home instead aid stole my jewelry, ie. wedding diamond band, ring, diamond engagement ring, diamond tennis bracelet, gold women's watch, my fathers service pins with sapphires and more. Nothing was done about it. Called a number of times to speak to the owner, but never responded to my calls. Will consult an attorney.
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Frequently Asked Questions About Home Instead

What types of in-home care services does Home Instead provide?

Home Instead offers compassionate in-home care including companionship, personal care, and specialized Alzheimer's and dementia care across several counties.

Is Home Instead a veteran-owned company?

Yes, Home Instead is veteran owned and operated for over 20 years.