Business Details
About
Home Health Care Service
Home Instead provides compassionate, reliable in-home care for seniors across Union, Stanly, Anson and Lancaster Counties. Veteran owned and operated for 20 years. Our services are available 24/7, ensuring your loved ones receive the support they need whenever they need it. From companionship and personal care to specialized Alzheimer's and dementia care, our dedicated team is here to make aging in place a safe, comfortable, and dignified experience. Call today to schedule a free home care assessment and discover how we can support your family’s needs.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.6
24 reviews
5 stars
21
4 stars
1
3 stars0
2 stars0
1 star
2
- TTTSep 29, 20255.0I just removed an unfavorable review of this company. I hope the review did not affect their reputation. Am writing to clear up what happened. I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it. The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma. So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened. They are a good home health care company. So am writing here to apologize to them and their staff. In the future my other half will handle all communication and scheduling with the home health care agency. So if you are reading this consider this company for your loved ones. They do a good job and I was unjustified in being overly aggressive and should have controlled myself. Thanks again Home Instead for all you have done for us the past year and a half. Tom G.
- MSMelanie SwanSep 9, 20255.0I had a wonderful experience with Home Instead in Monroe. My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment. Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day. Cher was the caregiver and she was excellent with my mom who has Alzheimer's. She was friendly and took care of her every step of the way. Although we're not at the point where I need help on a regular basis, once I do, I will definitely give Home Instead a call. Thanks so much for getting us out of jam.
- VBVictoria BreeceJun 17, 20255.0I was so very pleased with Home Instead (Monroe) and the care they provided my 88 yo dad. Clyde, his main caregiver was caring, patient, kind and an overall fantastic caregiver. I really couldn’t have asked for anyone better.
- DBDonna ByrdMay 12, 20254.0My mother is 99 years old and Daphne is so good with her. Mom feels safe with transfers with her. Daphne is willing to learn "our way " of doing things and is very flexible in her care. She does light house cleaning, helping with my pets, and gives companionship among other things. She is lifesaver to me. I am very satisfied with Home Instead and look forward to continue working with them.
Frequently Asked Questions About Home Instead
What types of in-home care services does Home Instead provide?
Home Instead offers compassionate in-home care including companionship, personal care, and specialized Alzheimer's and dementia care across several counties.
Is Home Instead a veteran-owned company?
Yes, Home Instead is veteran owned and operated for over 20 years.
What are Home Instead's hours of operation?
Home Instead is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Home Instead located in Monroe, NC?
Home Instead is located at 310 W Franklin St, Ste 107, Monroe, NC 28112.
Does Home Instead accept credit card payments?
Yes, Home Instead accepts American Express, Discover, and Visa credit cards, as well as checks.
How can I schedule a free home care assessment with Home Instead?
You can schedule a free care consultation by calling them directly or visiting their online booking page through their reservation URL.
Is Home Instead's location accessible for individuals with disabilities?
Yes, the facility has wheelchair accessible seating and restrooms, including unisex and wheelchair-accessible restrooms.
Are there any banks near Home Instead for convenient banking while visiting?
Yes, Trinity Bank, Wells Fargo Bank, and Fifth Third Bank & ATM are located nearby for your banking needs.
What nearby venues or event spaces can customers visit around Home Instead?
Customers can check out The Bottle Factory Venue, a popular event space close to Home Instead.
Are there any legal services near Home Instead that customers might find useful?
Yes, several law offices including Law Office of Huffman and Kendrick, Fisher Lewis R Attorney, and Crow Law Firm are located near Home Instead.